Job details
Salary $16 an hour job type full-time
Full job description
We call our club`s vision, mission, values, and supporting pillars `our house` because they are the foundation for all that we doWe`re working to transform aaa for the next century with a mission to create members for life by unleashing the innovative spirit of our team members.
Must live in utah
At aaa, our purpose is to serve our membersEveryone in our sales and service division is instrumental in creating outstanding member experiences and ensuring our members are covered for life`s unexpected eventsOne of the most important ways we do this is making sure members understand the many benefits we offer so when they need help we can proudly say yes! what work could be more rewarding and meaningful than knowing you helped someone when life throws a curveball?
Being a sales and service hero takes great willpower, hard work, and emotional strength.
Essential functions:
Enjoy a fast paced environment; handling 75 - 100 calls per shift
Be skilled at using multiple applications simultaneously and be able to provide clear and proficient verbal and written communication
Deliver extraordinary customer service to our members by using sound judgment, empathy, and problem solving to make decisions that adhere to policy and procedure
Use sales techniques, product knowledge, and listening skills to identify member-specific needs to generate new sales to prospective and current members
The ability to adapt and respond to changing work situations and environments
Be reliable to work a schedule that may include weekends/holidays and adhere to your assigned work schedule
Enjoy working from home and have a dedicated work space free of distractions/noise that includes a desk, chair, etc, along with the ability to hardwire your internet connection
Knowledge/skills/abilities
Possesses sales skills effectively employed in the tracking, following up on and closing of assigned leads.
Knowledge of desktop systems including but not limited to microsoft office software applications.
Education & experience/licenses & certification
High school diploma or ged required.
Prior sales and/or call center work experience preferred.
We`ll value your skills and experienceWe`re building a performance organization with heart and developing a pipeline of tomorrow`s leadersYour work will be enhanced with training opportunities, a mentoring program and our promote-from-within philosophyWe celebrate our diversity and leverage the power of many minds.
What we offer:
Great pay - earn $16/hour to start with the opportunity to achieve additional raises!
Paid time off - accrue 5.2 hours of paid time off every pay period during your first 12 months - that`s 17 days in your first year!
Volunteer time - we know heroes like to give back to their communities; we grant 24 hours of paid volunteer time every year!
Training - you will receive virtual paid training that will set you up for success.
Benefits - for eligible team members, medical, dental, vision, life insurance, tuition reimbursement, employee assistance program and more!
401k - dollar for dollar company match up to 6% of employee contributions.
Work environment/physical requirements:
Works in an office environment sitting at a desk, table or computer workstation for extended periods of timeMay travel by car, plane or other form of transportation to attend business meetings or conferencesApproximately 100 percent of the time spent on the job involves the use of a personal computer.
**please note that you will be asked to complete a candidate assessment following your application, via emailYour application will not be considered until the assessment has been completed.**
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