Job details
Salary $50,000 a year job type full-time number of hires for this role on-going need to fill this role
Full job description
Travel insurance agent – remote location - $50k per annum
Aardy is one of the leading insuretech companies in the usaOur entire world is about helping our customers choose great travel insurance for their next trip.
We are amazing at this
As we add to our team it is essential that we maintain our incredibly high customer service skills.
Primary responsibilities
Whilst the vast majority of our customers self-serve online, there will always be some who like to chat, call or email.
As a travel insurance agent, this is your primary responsibilityWe do not cold call, we do not solicitOurs is a world of inbound requests from customers.
We do not upsell, we do not stretch a customer’s wallet.
Your responsibility is to serve the customer.
Our job is simple – we find the lowest priced policy that serves their needs.
You will need to be or become a travel insurance expert.
You will need to have a deep understanding of the coverage benefits in every plan we offer.
You will need to be a master communicator – ours is a complex insurance product, so it is essential that we are able to talk about it in a language that our customers can understand.
Secondary responsibilities
The majority of the time our phones are not ringing.
This gives us time to create excellent content for our site.
We would like you to be a part of this.
When not engaged with customers you will be writing – creating useful articles that will be loaded onto our site.
You will be directed, of course, but you should be very comfortable as a researcher and a writer.
Remote location
We are a modern companyOur staff are based worldwide.
We have a core team in florida and california, but your location is your choiceYou will need to be based in the united states for this role.
Many of us work from a home office location.
Others prefer regular office facilities.
The choice is yours.
Technical requirements
You must be p&c qualified in your home state.
Ideally, you will also hold a,h & l, although this is not a pre-requisite.
A travel insurance background is an advantage, but is not a pre-requisite.
You must be adept at utilizing email, word and chat systems.
You must have a strong command of the english language, with the ability to deploy your language skills in the medium that best serves our customers.
Behavioral requirements
Warmth, empathy, humor.
These all matter to a customer, and they matter to us.
If you have a genuine desire to serve others, and can show these characteristics to those you serve, you will fit in beautifully.
Benefits
Ours is a very straightforward compensation planTravel insurance consultants are paid $50,000 per year, paid monthly in arrears.
Working schedule
Monday – friday, 9am – 6pm eastern / pacific schedule.
15 paid days of vacation per year.
Job type: full-time
Pay: $50,000.00 per year
Benefits:
401(k)
401(k) matching
Schedule:
Monday to friday
Weekend availability
Work location:
Multiple locations
Work remotely:
Yes
Work location: multiple locations
