Job details
Job type full-time
Full job description
The leave of absence consultant will support our leave of absence outsourcing servicesThe leave of absence consultant manages a broad range of leave of absence administration for clients and supports and drives a variety of compliance related project work.
From the team: we`re a team of diverse hr professionals, who like to work hard, have each other`s back and have fun while doing itOn our team, staff are exposed to a broader cross section of hr experiences and complexities than possible in an internal hr roleOur clients represent over 20 different industries in multiple statesWe are excited each day by the diversity of challenges and in helping clients to build great places to work.
General information
This is a full-time, salaried exempt position.
This position reports to an executive hr consultant
This position is remote and/or may work from any newfront office.
What you`ll be doing
Act as external leave of absence manager for a set of clients and primary point person for client relationships; responsible for client engagement and satisfaction
Process standard and complex end-to-end leave of absence cases for multi-state high touch clients, focused on the compliance with and interaction with federal, state, and local leave laws
Develop, interpret, and communicate client policies and procedures effectively, and in compliance with federal, state and local laws
Ability to manage, develop and deliver communications to clients and their employees autonomously
Act as a resource and advisor to clients and their employees on leave of absence requirements and responsibilities to ensure compliance at all levels
Responsible for accurate and timely response to client and employee inquiries
Responsible for maintaining current knowledge of applicable federal, state, and local leave laws and accommodation laws including the ada
Perform other related duties and contribute to special projects as assigned
To perform this position successfully, an individual must be able to perform each essential duty satisfactorilyReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
What you bring to the table
Excellent communication skills written, public speaking and presentation preparation
Excellent customer service skills, professionalism, and tact
Proficient knowledge and use of microsoft office and advanced complexities of features
Ability to be resourceful, take initiative, solve problems, and offer solutions
Works well with others in a fast-paced environment and be responsive to co-workers and colleaguesAbility to train, delegate, provide oversight and give feedback.
Adaptability and flexibility to address issues and respond to client needs
Ability to multi-task, understand urgency and deal with changing priorities and deadlines
Excellent time management skills and ability to manage competing priorities and high volumes
Ability to learn and adopt use of technology systems and software applications
Experience with retrieving employee demographic data from payroll/hris systems (i.e., adp, paylocity, bamboohr/trax) a plus
Experience with absencesoft leave management software a plus
Education and experience
Bachelor’s degree preferred
7 years of related leave of absence work experience gained as an internal leave of absence manager or in a consulting, brokerage, or carrier environment
Broad experience at the hr generalist level required
Prior hr consulting experience preferred
Certificates, licenses, registration
Phr, phrca, sphr, shrm-cp, or shrm-scp certification required; obtained within 1 year of doh
Physical demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Periodic travel to newfront offices will be required; approximately 10% of the time
Requires moderate to long periods of time sitting at a desk, using computer monitor and keyboard, speaking on the phone, etc.
Requires short to moderate (intermittent) periods of time standing or walking, often to and from meetings that require sitting.
Requires very occasional lifting of objects (mostly documents, lap top equipment, etc.) that weigh fewer than 20 pounds.
Note: the information on this description has been designed to indicate the general nature and level of work performed by employees within this classificationIt is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Newfront is a team of professionals providing industry leading services and resources in insurance, risk management, employee benefits and retirement programs to our clients.
Note: the information on this description has been designed to indicate the general nature and level of work performed by employees within this classificationIt is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
