Job details
Job type full-time
Full job description
The payroll and technology manager leads the payroll outsourcing team and manages the implementation of hris technology projects for clientsThis role oversees a team of hr associates.
From the team: we`re a team of diverse hr professionals, who like to work hard, have each other`s back and have fun while doing itOn our team, staff are exposed to a broader cross section of hr experiences and complexities than possible in an internal hr roleOur clients represent over 20 different industries in multiple statesWe are excited each day by the diversity of challenges and in helping clients to build great places to work.
General information
This position is a salaried, exempt and full-time role
This position reports to the vp, hr services practice lead.
This position is remote and/or may work from any newfront office.
What you`ll be doing
Act as the internal payroll manager for a set of clients and the primary point person for client relationships, responsible for client engagement and satisfaction
Process complex end-to-end payroll for multi-state high touch clients
Lead and project manage hris system implementations and/or hr, payroll and time & attendance modules, on a variety of platforms including but not limited to; adp, paylocity and bamboo/trax.
Manage, develop, and deliver communications to clients autonomously
Manage new state opening process including secretary of state and state tax registrations for clients
Serve as second tier review for payrolls processed by hr associates
Act as subject matter expert for hr associates and client questions related to payroll, tax, and benefits best practices
Supervise, train, develop, and evaluate direct reports ensuring frequent communication with each regarding strengths, areas for development and how to grow within department; conduct annual performance evaluation within established timelines
Stay abreast of federal, state and local laws, as well as payroll best practices, current trends, and technology
Contribute and participate in internal practice and company programs and initiatives
To perform this position successfully, an individual must be able to perform each essential duty satisfactorilyReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
What you bring to the table
Excellent communication skills: written, public speaking and presentation preparation
Excellent customer service skills, professionalism and tact
Proficient knowledge and use of microsoft office and advanced complexities of features
Ability to be resourceful, take initiative, solve problems and offer solutions
Works well with others in a fast-paced environment and be responsive to co-workers and colleaguesAbility to train, delegate, provide oversight and give feedback.
Adaptability and flexibility to address issues and respond to client needs
Excellent time management skills and ability to manage competing priorities and high volumes.
Ability to learn and adopt use of technology systems and software applications
Ability to multi-task, understand urgency and deal with changing priorities and deadlines
Proficient at project planning and time management
Ability to forge relationships and build trust with clients, carriers and internal stakeholders
Education and experience
Bachelor’s degree preferred
10 years of related payroll work experience in small to mid-sized companies
Prior payroll consulting experience preferred
Broad experience at the payroll manager level required
Experience managing multi-state payroll required
5 years of experience managing and developing direct reports
5 years of recent experience working in a variety of hris and/or hr technology systems
Certificates, licenses, registration
Cpp certification required; obtained within 1 year of doh
Physical demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Periodic travel to newfront offices will be required approximately 10% of the time.
Requires moderate to long periods of time sitting at a desk, using computer monitor and keyboard, speaking on the phone, etc.
Requires short to moderate (intermittent) periods of time standing or walking, often to and from meetings that require sitting.
Requires very occasional lifting of objects (mostly documents, lap top equipment, etc.) that weigh fewer than 20 pounds.
Note: the information on this description has been designed to indicate the general nature and level of work performed by employees within this classificationIt is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Newfront is a team of professionals providing industry leading services and resources in insurance, risk management, employee benefits and retirement programs to our clients.
Note: the information on this description has been designed to indicate the general nature and level of work performed by employees within this classificationIt is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
