Job details
Job type full-time
Full job description
Perform a wide variety of sales and service duties required to receive and process standard and non-standard customers orders and to provide the order information, technical assistance, and on-site support to customers, under minimal supervision, required to market and sell both laboratory and process viscometers, and texture analysis instrumentation.
**telecommute position within the us central region**
Manage sales efforts for brookfield viscometers and texture equipment in a defined area, traveling as
Much as is necessary to achieve sales goals and numbers as projected by executive sales management.
Manage interface between the company and the market for assigned products including pricing, costs, sales and technical literature, specifications and marketing input.
Develop, schedule and participate in training programs for company representatives and customers’ personnelMonitor content and update as required.
Obtain information related to customers applications and advise on appropriate instrumentsProvide
Marketing feedback on potential salesAssist customers in obtaining the maximum service from
Purchased instruments including installation, calibration, operation and data evaluation.
Receive and process customer phone ordersQuote instrument and accessory prices, negotiate orders and follow up on open quotationsRegularly communicate with the cs&s group at headquarters re: ales activity, quotations, etc.
Respond to customers requests for product literature, order status information, technical information, and recommend appropriate instruments to meet their standard application requirementsTravel to customer sites for initial sale, instrument start-up, and after sales support as deemed necessary and/or appropriate.
Respond to customers concerns and questions regarding defective equipment or incorrect items shipped.
Interact with various departments including repair, order entry and production control, to resolve
Sales related problems.
When requested, process lab samples for customer and calibrate instruments before returning to customerPerform prototype evaluation.
Conduct laboratory training and marketing surveysReview and recommend changes to sales literature
And manuals.
Attend trade shows as required by sales management, and provide marketing input via customer contacts,on a regular basis.
Selling lab, hep & process instrumentation in the region
Position requirements:
5-7 years sales management experience
Bachelors in engineering or science studies degree
Crm experience a mustMsd preferred
Instrument sales experience a plus