Job details
Salary $65,000 - $75,000 a year job type full-time
Full job description
Why work here?
Mission driven, great benefits and room for growth!
Why consider aorn, association of perioperative registered nurses, as the next place for your career as our account representative? because were innovative and all about quality and collaboration were continually seeking to enhance our offerings to allow us to better tailor to the needs of our nurse members while expanding our market position and growing revenue across our business and sales divisions.
Our mission is to define, support, and advocate for patient and staff safety through exemplary practice for each phase of perioperative nursing care using evidence-based guidelines, continuing education, and clinical practice resourcesWe collaborate with professional and regulatory organizations, industry leaders, and other health care partners who support our missionOur culture is one of openness, teamwork, risk taking and being at the cutting edge of our field and we only look for employees who hold these same traits.
Values mean more to aorn than just bullets on a pageThey drive our daily decisions and impact how we work as an organization:
Diversity, equity & inclusiveness: honoring the contributions of all individuals.
Innovation: rewarding creativity, risk taking, leading edge results.
Communication: respecting collaborative, open and honest dialogue.
Quality: ensuring reliability, timeliness, and accountability.
Achievement: supporting growth and excellence.
Our account representative will work with a senior account executive to achieve maximum customer satisfaction, sales growth, and account penetration within assigned customersThe position requires solid selling skills (the ability to prospect, clearly communicate and ask questions, match aorn solutions to customer needs)The account representative will be responsible for assisting in maximizing end user engagement to ensure customer acquisition, retention, and a high level of customer satisfaction.
Aorn is based in denver, coThe account representative has the option to be a fully remote position.
More about what you`ll get to do as our account representative:
Cultivates strong relationships with prospective customers.
Engages prospective customers via phone, email, and outbound warm calls from leads generated by marketing.
Qualifies prospects and manage a pipeline to close.
Identifies customer needs and recommend appropriate solutions.
Develops in-depth knowledge of the market, products and benefits.
Closes sales, impact sales results, and achieve sales quotas.
Accurately reports on activity related to customer interactions via salesforce.com (sf.com)
Grows revenue in existing assigned accounts.
Maintains strong relationships with key decision makers to increase engagement, and to develop business growth/account penetration opportunities through cross selling.
Manages customer renewals.
Provides post-sales support and monitors ongoing satisfaction levels.
Identifies customer needs and promotes cross selling opportunities.
Grow revenue in new accounts.
Prospects new customers using a variety of tools through leads and cold calls.
Serves as primary initial contact for unsolicited and new account calls and e-mails to determine the opportunity for a higher level of engagement with aorn product and services.
Conducts research and provides account and market intelligence information to account execs through use of salesforce.com, definitive health, linkedin, beckers, and other healthcare news sources.
Identifies, qualifies, and develops opportunities for account executive follow up in larger, more complex sales.
Assists in customer satisfaction.
Is responsible for achievement of pipeline and sales goals.
Assists with additional projects or duties as assigned.
Must haves to be our account representative:
Minimum qualifications
Bachelor`s degree in business administration, marketing, communications or related field.
Strong interest in a sales career.
Preferred qualifications
Previous sales experience including prospecting new customers and managing existing accounts.
Strong interpersonal skills and a willingness to collaborate and build relationships.
Experience with salesforce.com or similar crm system.
Customer relations experience.
Knowledge, skills & abilities
Excellent customer service orientation, communication and strategic selling skills.
Strong presentation and communication skills in person, via webinar and telephone.
Problem-solving orientation; works to overcome barriers.
Proven ability to establish relationships and execute sales by telephone and electronic communications.
Self-starter; ability to work independently as well as collaborate with internal teams at aorn.
Must show initiative and critical thinking skills.
Here are some of the excellent benefits we offer and why its so great to work here!
The base salary for this position is $65,000 -$75,000 plus an annual target incentive of $20,000 with uncapped earning potential!
Health insurance package options that include a hdhp plan and one ppo plan options for you and your dependents.
Dental and vision coverage.
Flexible spending accounts (fsa) and healthcare savings account (hsa) options.
Employer-paid short- and long-term disability, accidental death and dismemberment, and life insurance coverage.
Voluntary life insurance options including critical illness and accident insurance.
401(k) plan with immediate vesting.
One month of paid time off and 10 paid holidays per year.
Free subscription to headspace.
Paid sick time.
Working conditions
Non-smoking office and telecommuting environment, using a computer, telephone and other office equipment dailyAir travel to annual congress and occasional travel to client sites as assigned; most contact is by phone.
Flsa status: exempt
Aorn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local lawsThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
