Job details
Salary $24 - $26 an hour job type full-time number of hires for this role 1
Qualifications
Customer service: 2 years (required)
Spanish (required)
High school or equivalent (preferred)
Microsoft excel: 2 years (preferred)
Microsoft outlook: 2 years (preferred)
Full job description
Group benefit account coordinator role requires
The ability to maintain established relationships and provide responsive communication to assigned clients
Research claim issues, follow up with clients to ensure issues have been corrected while focusing on customer service excellence
Manage and communicate all aspects of employee benefit plans for assigned clients and their employees, including conducting employee enrollment meetings as needed
Provide client user training and education as needed in order to assist client overall understanding of benefit program and policies
Desired skills and experience
Candidate needs a good understanding of employee benefits, procedures, federal or state enrollment requirements, human resources terminology, and an understanding of insurance sales and marketing.
A high level of problem solving, initiative, attention to detail and thoroughness are required to identify and provide solutionsExcellent verbal, written, and interpersonal skills handled with tact and diplomacy is needed to interact with clients, vendors, and employees at all levels of responsibility.
Up-to-date technology skills, such as microsoft office, and ability to apply skills to other software packages required to work in a paperless environmentGood time management skills and ability to work well independently with speed and accuracy as well as in a team environment.
Florida licensure will be required and a bachelor’s degree or equivalent combinations of education and experience in the employee benefit insurance background desiredPosition may require minimal overnight travel.
Bi-lingual (spanish) is a must.
Job type: full-time
Pay: $24.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work from home
Schedule:
Monday to friday
Ability to commute/relocate:
Ponte vedra beach, fl 32082: reliably commute or planning to relocate before starting work (preferred)
Education:
High school or equivalent (preferred)
Experience:
Microsoft excel: 2 years (preferred)
Microsoft outlook: 2 years (preferred)
Customer service: 2 years (required)
Language:
Spanish (required)
Work location:
One location
Work remotely:
Yes
Work location: one location
