As part of the academic partnerships family, coursetune deploys the technologies and tools to help educators meet their objective in offering access to top-quality, affordable and workforce relevant degree programs that serve career pathwaysAs a product manager you will have the opportunity to play a pivotal role in enabling the cutting edge-technology solutions our highly talented and passionate cross-functional and diverse teams build for the students and educational institutions we serveThis role is responsible managing, planning, and coordinating the development of new and existing saas software productsPrimary responsibilities will include:
Manages, plans, and coordinates the development of new products, enhancements of existing products and technical solutions based on short-term and long-term needs
Assists in setting reasonable product roadmaps considering priority, customer needs, staffing requirements, and availability of resources
Coordinates with cross-functional teams and vendors to define, design, and deliver new products, technical solutions, and enhancements that work cohesively and meet the needs of the company, its clients, and the end users
Detail product and technical features, meeting with customers as needed to translate complex needs into technical specifications
Provides input into quality assurance processes
Coordinates with ui/ux designers, developers, and testers to create functional specifications
Communicates with sales team, marketing team, and customer service representatives on technical information, documentation, and knowledge necessary to communicate with customers
Contributes to in-product training seminars and presentations
Communicates product improvements to stakeholders and key customers
May attend tradeshows, technical conferences, and symposiums to promote the product
May assist customer support in escalated cases
Qualifications include:
Bachelor’s degree in an analytical field or equivalent experience
3 years of product management experience, preferably with digital educational products
Excellent organizational and communication skills
Demonstrated ability to write precise and understandable software tickets
Work effectively and flexibly across multiple time zones
Knowledge of common software tools used in the education industry is preferred
Academic partnerships is an equal opportunity employer and committed to hiring a diverse and inclusive workforce#li-remote
