Job details
Job type full-time
Full job description
Advocate is a specialty consulting and lifecycle services firm focused on connectivity and hybrid it/cloud solutions that helps enterprises optimize, transform, and manage their it, cloud and connectivity infrastructure, to achieve significant improvements in performance, scalability, and contractual commitments, while concurrently achieving significant and permanent cost savingsAdvocate targets $1-$10 billion enterprise clients (including multinationals) in a wide range of industries including financial services, healthcare, technology, retail, transportation, manufacturing, business services, and communications and mediaWith a reputation of quality long-term relationships and excellence in service, advocate is focused on quality and growth, with a culture focused on providing its employees a great home for success, opportunity for reward and advancement, and commitment to a work-life balance.
We are looking to add a talented, experienced wireless telecommunications auditor to our audit team within our consulting organizationThe ideal candidate will have previous experience managing telecom vendors and auditing billing against contractual termsAs a member of the advocate consulting business and closely interacting with our lifecycle services division, the senior auditor must prioritize and manage multiple tasks, problem solve, liaise with the internal teams and vendors, and ensure quality and timeliness of deliverablesThe senior auditor will be responsible for auditing telecom spending within our clientsFast track your career by joining our high-growth, entrepreneurial company where technology, service and people are the driving forces of our success!
Position can be based remote.
Responsibilities
Process improvement: continuously looks for ways to improve current processes through automated tools like sql and/or microsoft accessConstantly analyzes data accuracy in technology expense management (tem) platforms and compares it to source data.
Leadership: responsible for working with junior staff to provide oversight and training.
Bill and service order audit: audits wireless telecommunications invoices for assigned clients through the tem application, carrier billing portals and via paper invoicesResponsible for accuracy of charges in accordance with contract terms and service ordersMakes recommendations for savings opportunities.
Dispute management: provides detailed analytics and supporting documentation for the purposes of filing disputes with carriersCan work independently or closely with the service delivery team to drive closure of disputes.
Optimization: building of trending models based on billing and usage histories, and taking those models into the future to determine which services and plans need to be changed, transitioned to another vendor and/or account consolidations.
Contract management: understands and correlates contract terms to audit activitiesMaintains a detailed database of contracts and terms for internal and external contract management exercisesAbility to validate orders with inventory and invoices.
Vendor management: analyzes and recommends billing formats and account structures to best support audits and overall account management for different vendorsWorks with outsourced 3rd party vendors to determine the best customization of reports and applicationsStays abreast of changes in the industry and makes thoughtful recommendations using this information.
Client advocacy: can strongly represent clients through negotiations with carrier accounts and billing teams.
Data aggregation: works with the advocate managed services team and vendors to retrieve and/or compile data from various sources for both scheduled and ad-hoc audits, providing a detailed reporting output for delivery to clients.
Skills
Strong data analytics utilizing sql coding and/or microsoft access
Strong organizational and interpersonal skills
Excellent verbal and written communication skills
Analytical aptitude with the ability to learn new information and skills quickly
Ability to work well with teams and independently
Can track and maintain strong delivery to multiple customers simultaneously
Ability to analyze problems and communicate results
Keen attention to detail
Comfortable working in a fast-paced environment; adjusts to change with ease
Qualifications
4 year college degree in business administration or technology field (statistics, data analytics, math, etc.) strongly preferred; or comparable work experience.
Previous experience in audit and telecommunications/unified communications billing analysis
Proven advanced data analytics skills utilizing sql coding and/or microsoft access.
Prior experience working with sakon tem, strongly preferred.
Strong working knowledge of microsoft office with advanced proficiency in excel (formulas, pivot tables, v-lookups, etc.);
Must provide proof of right to work in the united states on the i9 form
Opportunities
Join a company named to the inc5000 list of fastest growing companies for nine consecutive years
Named one of the top 100 workplaces by the atlanta journal-constitution
Work daily with fortune 500 clients
Opportunity for rapid career advancement
Client facing position with the opportunity to make a direct impact
Rewards and benefits
Competitive base pay
Incentive bonus plan
3 weeks paid time off
2 paid days off for community service
Comprehensive benefits package
Medical/dental/vision benefits
Company matched 401(k) with immediate vesting
Flexible work arrangement to support a good work-life balance
Professional development with a long-term career path
Continuing education and training reimbursement
Paid employee referral program
Conveniently located near i-285, ga-400 and i-85; free parking
