Job details
Job type full-time
Full job description
We are looking for billing communication specialists that have a passion to help people and want to be a part of our mission! this role is critical in ensuring airrosti meets our mission of consistently delivering world class service by providing the most accurate and comprehensible information to our patientsThis position receives all phone and email billing inquiries, and resolves/clarifies insurance discrepancies with patientsBilling communication specialists contact patients to review benefit coverage and reach out to patients to follow up with paymentThis position works in a dynamic team environment at the airrosti support center .
Perks:
Remote/work from home, in-office, and hybrid positions available
Fun, supportive team environment
Casual work attire
Great benefit package
Opportunities for advancement
Call center and/or insurance experience required
2+ years customer service experience required
Passionate about providing exceptional customer service
Excellent verbal & written communication skills
Exceptional organizational skills
Demonstrate the ability to embrace change & be flexible
Detail oriented while being able to juggle multiple tasks in a fast-paced environment
Ability to prioritize and focus on the appropriate task at hand to ensure every task is followed and 100% complete
Works well in a team dynamic as well as independently
Must be able to attend training, monday – friday 8:00am-5:00pm (first 4 weeks)
For remote/work from home positions, the following is required:
Dedicated home office or workspace
High speed internet (proof of internet speed will be required)
