Title: field application scientist (tissue biomarker reagents) covering dach + nordics
Location: based in germany, native german speaker,
About akoya biosciences:
Akoya biosciences, inc., the spatial biology company™, with offices in marlborough, ma., menlo park,
Ca, is a well-funded and emerging growth company that is developing powerful imaging tools to
Enable scientists and clinical researchers gain a better understanding of complex diseases such as
Cancer and autoimmune disordersOur codex® platform enables the assessment of more than 40
Protein markers in a sample and is ideally suited for biomarker discoveryOur phenoptics platform, the
Industry standard for multiplex if/ihc provides the assay robustness and throughput necessary for
Translational and clinical research required in clinical trialsOur partnerships with the academic
Community and our customers have resulted in a robust pipeline of future products.
Position summary:
The field application scientist (“fas”- also referred to as tas technical application scientist) will
Provide in-field pre and post-sales supportThis role involves providing users with technical training
And support on reagent utilisation, sample preparation, tissue staining automationThis role also
Involves elements of the initial installation of both the phenoptics™ technology workflow and the
Codex™, workflowThe successful candidate will work collaboratively with technical support, product
Management, applications, and sales.
Duties & responsibilities:
Perform onsite installation and training.
Support the sales team in reagent growth strategies.
1st line application support for reagent customers.
Collaboratively troubleshoot / enable assay development with customers.
Support the automation of staining protocols (e.gLeica bond rx, ventana discovery)
Manage assigned territory independently (e.gTravel, schedule).
Provide technical support, including troubleshooting, web-based customer education, and
General support of the phenoptics™ + codex™ workflow and data analysis.
Accurately record pertinent information in customer relationship management system
(salesforce.com).
Be the customer advocate.
Proactively provide user feedback on applications, workflow, and components.
1505 o’brien driveSuite a1, menlo park, ca 94025 | 855.896.8401 | www.akoyabio.com | 100 campus drive, 6th floor, marlborough, ma 01752
Skills & background:
We are looking for an individual with experience in fresh-frozen and ffpe tissue staining, imaging,
Immunofluorescence, fluorescent immunohistochemistry, and microscopy experience.
Imaging specialist (wide-field fluorescence microscopy: keyence, leica, zeiss, nikon)
Skilled in antibody-based assays, including immunofluorescence, and immunohistochemistry
Proven ability to quickly learn large amounts of new, complex technical information
Familiar with automated instruments with fluidics components
Demonstrated excellent customer relations skills
Problem-solving ability
Excellent communication skills
Ability to manage multiple priorities
Additional:
Teamwork, trust, graciousness, cooperation, and collaboration are key employee traits that contribute
To our continued success and growthThese factors are key, to enable our group to feel fulfilled within
Akoya biosciences and to enjoy supporting our valuable customers.
This role will be a great fit for self-starters who are comfortable taking the initiative and enjoy working
With new technologyTraining users to feel comfortable and be successful with the akoya workflow.
When it comes to troubleshooting, you won’t always know the correct answer, but you are the sort of
Individual that is up to the task, relying on your resources to quickly investigate the answer
The ideal candidate would have excellent communication and organizational skills with prior fas
ExperienceSomeone who will work with the customer and own the issue to get the best resolution.
1505 o’brien driveSuite a1, menlo park, ca 94025 | 855.896.8401 | www.akoyabio.com | 100 campus drive, 6th floor, marlborough, ma 01752