Aldridge pite, llp is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partnersAldridge pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clientsAldridge pite is dedicated to providing best-in-class representation across all of its practice areas through its unwavering subscription to three fundamental tenets: partnership, integrity, and innovation.
Position summary:
The operations specialist ii intake position will be responsible for processing, setting up, ordering title, and sending fdcpa letters on foreclosure referralsThese tasks must be performed with extremely high accuracy and within the client specified slas.
Essential duties / primary responsibilities:
On-board client referrals.
Prepare all foreclosure fdcpa letters (fair debt letter).
Data entry and date interpretation.
Retrieve, upload, and review mortgage documents.
Order title searches and monitor for receipt.
Review and prepare demand/breach letters.
Communicate with clients via email and clients systems.
Assist with other duties and special projects as needed.
Minimum qualifications:
Associates degree or higher required.
Default/title knowledge preferred.
Bkfs, tempo and, equator experience highly preferred.
Proficiency with excel and other microsoft office products.
Ability to manage and prioritize large caseload.
Ability to type at least 60 wpm.
General competency factors:
Must be proficient in software tools, including but not limited to word, excel, outlook, and the internet.
Must possess strong written and verbal communications skills.
Must provide excellent customer service to internal and external customers
Identifies and solves issues in a timely manner.
Must be a team player and willing to help others in their department whenever necessary.
Must be extremely organized and be able to multi-task.
Conscientious with respect to work completion, deadlines, time management and attendance.
Takes initiative in face of obstacles and identifies what needs to be done and takes action.
Demonstrates commitment to firm’s vision, mission, and core values.
Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
Develops professional relationships and builds rapport with others.
Overall good work ethic and willingness to adapt to change.
Aldridge pite, llp is fully committed to equal employment opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local lawWe are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
