The world isn’t standing still, and neither is allstateWe’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needsThat’s why now is an exciting time to join our teamYou’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramountWe empower every employee to lead, drive change and give back where they work and liveOur people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreamsFor more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they faceWe acted with conviction to advocate for seat belts, air bags and graduated driving lawsWe help give survivors of domestic violence a voice through financial empowermentWe’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protectionWe are the good handsWe don’t follow the trendsWe set them.
Job description
Unforeseen events are usually unnerving and uniqueSo, it takes someone special to put the pieces back together for our customers.
This is the opportunity you’ve been looking for to truly impact someone’s life! start your claims professional career today as a subrogation claims service specialist in and be part of our dynamic team! this is a remote positionCandidates in cst and est are strongly preferred.
A day in the life:
Draft and send out correspondences to insured and claimant customers in addition to processing payments.
Review documentation and notes in claim in accordance with business unit standard methodologies to route file to appropriate party.
Answer and route calls along with other electronic correspondences as well as perform clerical duties including data entry, paperwork filing, and other support functions.
Communicate compassionately with customers and help them through their claim process in a fast, fair and easy manner while maintaining confidentiality.
Problem solving and contributing to team goals by sharing ideas and opinions.
Flexibility to work in a variety of environments - independently, within a team, face-to-face, and virtually
Job qualifications
You’re a great match for this role if:
You have previous claims processing experience
You have data entry experience using excel
You want to utilize your customer service skills to help restore peoples’ lives
You have a strong desire to make a difference through compassionate customer service
You are willing to work flexible hours or weekends when our customers need you
You’re an empathic, upbeat and friendly self-starter who can work independently, as well as, on a team
You feel comfortable working within the microsoft office suite and would be excited to learn new technology
You’re organized and able to multi-task in a fast-paced type environment where you will need to adhere to procedures, agendas, and measurements
You’re known for clear and professional communication – both written and verbal
You have a high school diploma or general education diploma (ged) along with one year of customer service experience
You are a self-starter and problem solverYou’re comfortable navigating through online resources to learn processes and provide accurate information to our customer’s.
Being bilingual and/or having prior military experience is a plus
What’s in it for you?
Paid training and licensing
Internet reimbursement
Generous paid time off (pto)
Tuition reimbursement
Discounted gym memberships
Cafeteria style health insurance plan- starts day one!
401k match and pension plan
Volunteer opportunities + matching donations
Visit allstategoodlife.com to learn more
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good workGood lifeGood hands®.
As a fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginningOur total rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k)Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life - including a generous paid time off policyFor a full description of allstate’s benefits, visit allstate.jobs/benefits/
Learn more about life at allstateConnect with us on twitter, facebook, instagram and linkedin or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective july 1, 2014, under indiana house enrolled act (hea) 1242, it is against public policy of the state of indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the united states, a member of the indiana national guard or a member of a reserve component.
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