Job details
Job type full-time
Full job description
Description:
Are you passionate about bikes? a bike-nerd, perse? do you love talking bottom brackets and headset bearing sizes? do you frequent bikerumor.com and pinkbike.com? do you wanna tell all your bike-nerd friends (or the internet) about the latest cool piece of bike tech? have you been in the industry for years and often ask yourself, “what the heck do i do with all this legacy knowledge floating around in my head?” yes? keep reading.
Is microsoft excel your favorite tool to organize and check out data? is google your best friend for answering questions and broadening or deepening your knowledge? do you have a favorite keyboard shortcut? yes, again? keep on reading.
Are you organized? a self-starter? do you consider yourself an intrapreneur at a company? are you the person that looks for new tools and techniques that make you more efficient and make life easier? do you love teaching your friends new things? are you meticulous and accurate? are you an observationalist that appreciates empirical data, but can lean on analytical sensibility? do you get satisfaction from taking a mess and cleaning it up? is that a 3rd yes? we should talk.
Here’s the gig:
Our brand managers each maintain relationships with a swath of vendors, however, we’d like someone to focus on a few key accounts with significant sku countsThe day to day will be proactively maintaining the large catalogs of key vendorsThis can includes:
Generating restocking purchase orders based on demand and seasonality
Forecasting future inventory needs either by request or seasonal prompting from vendor
Coordinating importation of goods for factory direct ordering
Completing manufacturer provided product training to ensure understanding and familiarity with their product assortment and technologies
Continuing this education as new trainings are released
Staying abreast of new product releases and media
Gathering new product assets and coordinating with marketing to promote new products
Finding, attaining, and maintaining selection of supporting spare parts for past, current, and future products
Finding product variations, upgrades, and replacement versions of demanded items
Handling running changes, packaging updates, end of life items, mpn and upc updates and verifying inventory is accurate
Updating, editing, and maintaining existing product listings for accuracy
Finding creative solutions to convey technical product compatibility to customers
Providing technical product information, compatibility, and resources to improve customer confidence
Researching and monitoring product pricingKeeping up to date with map policies and competitively pricing non-map items
Understanding legacy equipment and compatibility
Utilize contacts for additional information as needed
We’re looking for someone that will get hands on with productThis role is the last line of defense before a product goes live on our websitesIt is imperative that this person can catch errors and mistakesYou will ensure photos are accurate to the products and sufficiently depict the productYou will give the item the correct “home” on our sitesYou will find all important and related resources that help someone understand what the product isYou will write unique descriptions, features and specificationsYou will utilize information from the manufacturer, from physically looking at the product (if possible), or from scouring the internet for resourcesIf you don’t have all the information you need to describe a product, you will need to reach out to our contact and acquire that informationThe goal is to be helpful to our customers and verify that the product they are looking at is exactly what they needYou will not be trying to sell them on the product but will tell them what they need to knowYou will utilize existing style guides and may help develop new style guides for the futureYou will merchandise the product on our site - are there other color options that can be linked to it? are there sizes to organize with it? much of these tasks can and should be done in bulk with spreadsheets because we not only need you to be accurate, but you need to be quick tooWe add thousands of new products to our sites every yearSome are very exciting, and, well, lots are dust seals, replacement bearings and arm warmersAll require the same level of attention, focus, detail, and accuracy.
Amain.com, inc owns and operates performancebike.com, nashbar.com and danscomp.comWe are focused on national scale ecommerce businessWe are head quartered in chico, ca and have found that in-person training and work is best for this roleRemote applicants will be considered, but are not preferred.
Use a cover letter to tell us why you answered `yes` to the first 3 paragraphs of this job postingFeel free to be creative and don’t limit yourself to just the questions that are hereBut do directly respond to the info in those paragraphs at minimumIf you made it this far, you get the jist of what we are asking and why.
Requirements:
Knowledge of operation and maintenance bicycles is required
Ability to use computers, digital calipers, digital scales, and various hand tools
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ration, and percent, and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to use microsoft word, microsoft excel, microsoft outlook, text editors, adobe acrobat, as well as various internet search engines
Ability to research product information
Physical demands/work environment
Must be able to stand, walk, and sit on a regular basis
Must be able to use your hands frequently
Must be able to reach with hands and arms frequently
Must be able to climb or balance occasionally
Must be able to stoop, kneel, crouch, or crawl on an occasional basis
Must be able to lift up to 50lbs occasionally, up to 40lbs regularly
