Job details
Salary $103,800 - $160,000 a year job type full-time
Full job description
Bachelor’s degree required
10+ years of relevant experience.
Employee and labor relations subject matter expertise.
Experience working with multi country cultures
Experience in both union and non-union environments.
Foundational understanding of labor and employment laws.
Skilled in ms excel, word, sharepoint & powerpoint; curious about new learning technologies.
Amazon’s operations employee relations (er) team is looking for a principal, employee relations with a demonstrated passion for building and sustaining positive, engaged work environments for associates and leadersThis individual will have significant employee and labor relations subject matter expertise and proven success as a leader of peopleThe employee relations team is responsible for reducing risk to the business by creating and executing programs to develop the next generation of high-performing, associate-centric frontline leadersThe principal, employee relations will play a vital role in advancing our missionThe employee relations is a tight-knit team of er professionals, including former hr, operational and legal leadersWe are passionate about improving our leaders’ skill sets in associate engagement across the organization.
We are seeking an er principal to support the americas region (north/south america, south africa and philippines) of customer service operations which contains both a brick and mortar and virtual workforceThe individual must have a demonstrated ability to collaborate with and influence operations directors, managers, and human resources; to analyze multiple levels of associate/manager feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practicesThe principal will work reactively on crisis-oriented situations, traveling as necessary that typically can only be successfully addressed under severe time constraintsThe principal should be capable of creating and executing a strategy across the region that supports operational goals and objectivesIndividual must have an ability to detect, and address the hidden risk that are created with a virtual population and work to adopt strong engagement plans to mitigateThe ability to dive deep into process and data is important, but equally essential is the ability to communicate effectively and authentically with senior ops/hr leaders, frontline managers and associates.
Juris doctor, advanced degree, or other specialized training in labor/employee relations a significant plus.
Previous people leadership/management experience
Previous operations experience
Successful record of creating, improving and executing programs at scale, ability to drive and measure program effectiveness and high levels of customer satisfaction.
Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments.
Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications; can facilitate action and commitment across in-person and remote groups of stakeholders and peer.
Comfortable in a fast-paced environment, flexible, able to change direction quickly and in leading through both ambiguity and constant change
Ability to handle confidential information and escalate issues when appropriate.
A bias for action, ability to independently deliver results while working remotely with limited direction.
Amazon is committed to a diverse and inclusive workplaceAmazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statusFor individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
More info on inside amazon
The pay range for this position in colorado is $103,800- 160,000.00 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experienceA sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offeredThis information is provided per the colorado equal pay actBase pay information is based on market locationApplicants should apply via amazon`s internal or external careers site.
