Job details
Job type full-time
Full job description
Bachelor’s degree or equivalent experience
5+ years of experience in program or project management
3+ years of experience in community relations, public policy, verbalgovernment affairs, sustainability and corporate social responsibility (csr), operations, or public relations.
The amazon logistics community operations program defines the roadmap for ensuring amazon logistics delivers positive net impact in the communities where we operate and deliver today and in the future.
The amazon logistics community operations team is looking for a senior program manger to work with communitiesThis role will report into a senior manager responsible for overseeing community operations within a broader region.
Key responsibilities:
Create local as well as regional strategy plans that align with the global product
Understand the needs and specific opportunities that exist in neighborhoods where amazon logistics operates and how our operations impact those neighborhoods
Use these insights to develop amazon logistics operational improvements when required
Work backwards from the needs of the community to design scalable solutions that create net community benefit
Represent amazon logistics in discussions with local government, public offices, business and residents communities to gather feedback on the impact our operations has in these communities
Identify opportunities for partnership on community outreach and develop local level, proactive community outreach plans for amazon delivery stations
Support the development of and implement local level mechanisms and inspection points to improve delivery station processes and activities, which affect the community
Build and improve existing systems that reach across multiple internal and external stakeholder group
Dive deep to identify the root cause of any community escalations.
Work with internal stakeholders to design the operational changes that eliminates or reduces the identified root cause ensuring community members are engaged through the change process.
Consider the amazon corporate reputation in neighborhoods where we operate and recommend ways to increase brand awareness.
Work with internal teams to launch new delivery stationsDevelop community outreach campaigns and support on boarding the new station leadership teams.
Work closely with amazon`s public policy, pr, operations, infrastructure, real estate teams and other business partners regarding new investments, site expansions and requirements.
Work closely with public policy partners to understand upcoming legislation affecting operations.
**travel expectations for this role will be approximately 50%.
**the permanent worksite location for this role will be out of austin
Ability to identify, analyze, and solve problems to make business decisions using relevant data and insights
Ability to develop new ideas and solutions with community interests as a focal point
Experience in multi-level communication and influencing both verbally and in writing
Ability to influence and improve results laterally and remotely through cross-functional colleagues.
Experience within supply chain and logistics.
Professional written and verbal communication skills
Amazon is committed to a diverse and inclusive workplaceAmazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statusFor individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
