Job details
Job type full-time
Full job description
Why should you join our team?
American agcredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the worldWe are a growing organization embracing collaboration and innovation while delivering transformative solutionsAmerican agcredit provides a cultivating environment where you truly make a difference for our customers and teams.
Benefits offered by american agcredit:
Commitment to agriculture and the communities we serve
Family friendly work environment
Investment in employee development
Medical, dental and vision coverage
Outstanding 401k – automatic 3% employer contribution, plus match up to 6%
Generous paid time off (vacation accrued at 15 days annually, sick days accrued at 15 days annually, plus 11 paid holidays)
Competitive incentive compensation plan
Disability & life insurance
Employee mental, physical, and financial wellness programs
Opportunity to travel to our headquarters in santa rosa, california!
Basic function:
The servicenow business analyst (ba) is a key role within the enterprise tools teamThey must be flexible, adaptable, responsive, creative, innovative, and work well in a team environmentThey will work within an agile/scrum team and across the enterprise with business partners and stakeholders to define user stories and acceptance criteria for the servicenow platform as well as other technology tools owned by the teamThey should have 3 – 5 years of experience within two or more of the following servicenow domains: configuration management, asset management, it service management to include service catalog, governance risk and compliance and human resources professional (hr pro)In addition, the ba may be called upon to develop processes and process guides for the team and to assist with the planning and development of user guides and training materials.
Essential duties:
Work within the servicenow domains to identify best practices around the cmdb, asset and config, itsm, grc, and hr pro
Work with the team and the product owner in the grooming of the team’s backlog
Work with team members, product owner(s) and/or subject matter experts in order to break down and detail user stories in order to establish clear and testable requirements within the user story (this includes determining business acceptance criteria)
Responsible for the creation of and maintenance of business process flows related to the function of the assigned agile team
Ability to work cross-functionally within their assigned team (i.eTesting, system administration knowledge, etc.), requiring a close working relationship with all members of the team
Assist with the responsibilities of business data stewardship
Complete business use case analyses and aid in researching possible solutions
Lead or assist in request for information and/or request for proposal activities to identify and select the best software solution and vendor to address identified business needs
Performs other functions as assigned
Levels of supervision exercised and received:
Exercises no supervision; regularly provides technical guidance and training; makes independent decisions; works under general direction.
Typical education and experience:
3-5 years of related experience with familiarity within two or more servicenow domains
Proven analytical and problem-solving skills
Strong organizational and time management skills
Excellent interpersonal skills including strong meeting facilitation, verbal, written skills
Familiarity and experience with a business process modeling standard (bpmn, uml etc.)
Understanding of agile software development principles and practices
Fluency in presentation software such as ms powerpoint and visio
Familiarity with enterprise architecture tools
Familiarity with compliance audit requirements
Iiba ecba and/or ccba certification desired
Travel may be required in performance of job
Essential job requirements:
Must have the ability to perform basic office tasks and work in a typical office settingEmployee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period of timeMust have strong written and verbal communication skills to adequately convey ideas and work well with a teamAbility to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the jobSome lifting and moving of items up to 25 pounds requiredMust have the ability to drive a four-wheel-drive vehicle to inspect rural propertiesIn the course of conducting inspections, must have the ability to walk ½ mile, navigate steep terrain and/or construction sites and safely cross fencesWork during established business hours and may require occasional weekend and/or evening workOther physical activities may include: adjusting, balancing, climbing, connecting, crawling, crouching, digging, feeling, grasping, hearing, kneeling, lifting, operating, pulling, pushing, reaching, reading, repetitive motions, standing, stooping, talking, walking, writing, measuring, physical observation, and drivingMust have a valid class c driver’s license.
Pay range:
Minimum - $78,200.00 midpoint - $98,400.00 max - $123,000.00
This range is reflective of the national salary average for this position and will be adjusted using geographic variance for physical location of the hired candidateAmerican agcredit may compensate outside of the salary range for bona fide reasons not related to membership in a protected class.
#li-remote
All hiring is contingent on eligibility to work in the united statesWe are unable to sponsor or transfer visas for applicants .
American agcredit is proud to be an equal employment opportunity and affirmative action employerWe celebrate diversity and prohibit discrimination in all aspects of employment, including equitable treatment, hiring, promotion, discipline, and termination, based on race, religion, color, sex, disability, national origin, pregnancy, age, military status, veteran status, genetic information, or any other characteristics protected by applicable federal, state, or local lawsAll decisions affecting employment are decided on the basis of qualifications, merit, and business needAmerican agcredit is committed to building inclusive teams that represent a variety of backgrounds, perspectives, and skills.
If you need assistance or an accommodation due to a disability, you may contact us at jobs@agloan.com .
Job type: full-time
Work location: multiple locations
