Job details
Job type full-time
Full job description
Have you got what it takes to be part of the change?
Sharing our purpose and team spirit, you will play your part every day.
With a cool head in an emergency, you’ll take calls from elderly and vulnerable residents in our sheltered housing and help our client’s customers.
This is a rewarding role where trust is keyBut it can also be tough, - so you’ll need to be resilient too!
You’ll also need the drive to meet personal targets whilst delivering excellent customer care.
What you will need to make a difference...
If you’ve got the right attitude and personality, we’ll provide you with all the training you need to be the best you can be and answer calls quickly and calmlyAs the voice of appello, you’ll put people at ease, record details accurately and swiftly act on requests, escalating things where needed.
Great communication and listening skills
The perseverance to get to the bottom of problems and solve them
Lots of empathy and patience
The ability to multitask and follow procedures
Fantastic attention to detail
To be quick thinking with good prioritisation skills
Appello perks
23 days holiday
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more.
Free onsite parking
Free tea and coffee
Free fruit delivered to the offices each week
24/7 employee assistance programme
Family and friends’ discounts on our services & products
Casual dress
Pension scheme, up to 4% company matched
Life assurance 2x annual salary
Contracted overtime available once fully trained
** ready to join our team?
If you are keen to find out more and have the necessary skills, please apply now with your up to date cv.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the hr team on 01425 626337
Job type: full-time
Work location: multiple locations
