Job details
Job type full-time
Full job description
**this is a remote position**
Founded in 2002 and headquartered in dallas, tx, appspace`s platform helps organizations build an exceptional workplace experience with simple communication and space management toolsWith offices in the us, uk, uae, and malaysia, plus remote experts in a dozen other countries, we provide global support to thousands of customers that trust us to help them communicate with their teams and modernize their workplace experiences.
As a sales engineer, you will partner with our account executives in a pre-sales technical role, showcasing appspace product solutions, setting up demonstrations, and explaining features and benefits to customers and partnersAdditionally, you will partner with our customer success and enhanced services teams as a post-sales subject matter expert to drive existing account expansion via new feature demonstration, client use case consultation, and custom project scoping and implementationThe sales engineer must understand customer business needs and use this understanding to define a solution that fits those requirements and allows the customer to have scalability and flexibility for future needsThis position requires excellent communication skills on both a technical and business level with stellar interpersonal and presentation skills.
Job responsibilities:
Provide technical and sales support for assigned and prospective customers
Take the lead on moving opportunities through the sales process from a technical perspective, knowing when to engage other team members for success and closure
Perform technical presentations for customers, partners, and prospects
Assist with developing formal sales plans and proposals for assigned opportunities, selling at the solution and architectural level.
Ability to understand complex customer technical and business situations and identify where appspace solutions can provide value.
Act as an sme for ongoing implementations and deployments to provide solutions that fit customer use cases.
Collaborate with our enhanced services team and customer success team to ensure proposed solutions are properly scoped and, ultimately, successful.
Help drive account and partner relationship building
Keeping up-to-date on relevant competitive solutions, products, and services
Job requirements:
Ability to build strong customer relationships leading to trusted advisor status within customer and partner base
In-depth knowledge of baseline pre-sales product and engineering skills
Knowledge of relevant solutions sets, product line specifications, performance criteria, and applications of use
Competitive knowledge (in the areas of digital media and content management, space management, room booking)
Excellent written and verbal communication, listening, negotiation, and presentation skills
Ability to work effectively across teams and collaborate with a variety of departments.
Demonstrated history of exhibiting technical knowledge and consultative skills
Prior sales, sales engineering, or solution architect experience preferred
Preferred skills: working knowledge/use of salesforce, scripting, web development (html, javascript, and angularjs), o365/azure, working knowledge of containerization/kubernetes, cloud solutions, iptv streaming, digital signage/video walls, space management/room booking tools (iwms, etc.); prior software/saas company and industry experience
Bachelor’s degree and minimum 5 years professional experience (computer science/information technology and engineering fields preferred but not required)
Appspace incIs an equal opportunity employerAll aspects of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training are decided based on qualifications, merit, and business needsWe do not discriminate on the basis of race, color, religion or belief, marital status, sex, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation, or related medical conditions), gender, gender identity and/or expression, genetic information, sexual orientation, family or parental status, veteran status, or any other status protected under federal, state, or local lawsAppspace is committed to creating a diverse and inclusive workplace and does not tolerate discrimination or harassment of any kind.
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