Job details
Job type full-time
Full job description
Position summary
We seek applicants who are positive, professional, and able to move from one call to another while making the caller feel as if s/he is the most important caller of the day.
Qualifications
You are required to have:
A minimum of one year of experience working in a customer service related field
An understanding of excellent customer care concepts
Proficiency with computer skills (internet browser, email, ability to learn new software)
Good communication skills both written and oral
Ability to communicate professionally with customers
Ability to handle private and confidential information
A work ethic that demonstrates dependability
Ability to be thorough and complete in tasks
Additional preferred qualifications:
Work experience in a call center
Good conflict resolution skills
Schedule
We currently have the following full-time shifts available:
Tuesday through saturday from 2 pm to 10 pm
Sunday through thursday from 3 pm to 11 pm
Location
This is a work from home position.
Benefits
Arvig offers a competitive wage and an excellent benefits package, including health, dental and vision insurance, 401k, employee stock ownership plan, pto, holidays, education reimbursement, company service discounts and free internet*
Minnesota`s small town, employee-owned tech giant
As one of the largest independent broadband service providers in the nation, arvig serves residential and business customers throughout minnesota and beyondHeadquartered in perham, minnesota, arvig provides broadband and telecommunications services, including high-speed internet, tv, phone, home and farm security and business services.
With approximately 900 employees, we keep our quality standards of ownership, engagement, efficiency and knowledge top-of-mind as we conduct business every dayOur culture is built on leadership behaviors integral to our success, which include courage, humble, open-mindedness, integrity and respectHaving the best employees anywhere is what we consider to be the arvig advantage.
Women and minorities encouraged to apply.
We are unable to sponsor h1b visas.
At your primary residence located in an arvig service area.
