Job details
Job type full-time
Full job description
Position summary: chapter aesthetic studio is a medical aesthetics brand, offering state-of-the-art, non-surgical skin care and body rejuvenation treatmentsWe exist to empower people to write their own story on beauty, because we believe beauty belongs to everybody.
We are a fast-paced, innovative, and high-performing companyOur goal is to spark joy for everyone-our guests, each other, and the communities we live, work, and play inWe are a team built of extraordinary individuals who are passionate about helping others achieve their goalsThis includes supporting your unique ambitions and career path and wrapping an abundance of resources around youWe are looking for a team player who is highly motivated, energetic, and hungry for growth who we can cheer on to limitless growth and opportunities.
As a reflection of our growth, we have an opportunity to join the team as an inside sales manager
Position summary: we are seeking an experienced inside sales manager to build, lead, inspire, and coach a team of inside sales specialists (iss) with the sole purpose of assisting prospective guests in beginning their chapter storyBy using our consultative sales process, the inside sales specialist educates guests about chapter programming via telephone and web leadsThese prospective guests are looking to have their stories heard and determine if chapter is a good fit for their needsThe inside sales specialists are entirely remote, meaning a manager must be able to coach and inspire in a fully digital environmentThis leader must have a strong empathetic and consultative sales acumen as well as the ability to teach, train, and coach to improve performanceThe inside sales manager must have a strong understanding of sales metrics and the behaviors that drive resultsResponsibilities:
Builds a high performance inside sales team by recruiting, selecting, orienting, coaching and counseling team members to achieve extraordinary results.
Review sales calls and provide coaching using scorecards on a daily basis
Set, track and achieve sales targets for your team
Create excitement and inspiration for our inside sales specialists to feel supported and perform at their highest levelAbility to tap into a person’s ‘why’ and what motivates them.
Analyze & diagnose performance using quantitative and qualitative inputsAbility to use data to develop insights and tell a succinct story of individual performance and opportunities.
Use effective sales coaching methods to improve sales specialist performanceAbility and willingness to learn new sales and coaching methods to improve skillsets.
Coordinates with learning and development to implement new training strategies and initiatives
Builds schedules and maintains team roster sizes based off of current and future business demand.
Prepares performance reports by collecting, analyzing and summarizing data and trends
Identifies opportunities and acts to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals
Support communication and modeling of the chapter mission, vision, values and behaviors.
Minimum education and experience:
5+ years of sales experience with at least 3+ years in a sales leadership, training, or coaching role.
Excellent oral and written communication skills.
A strong track record of success including strong references that can speak to your accomplishments.
Proficient in computer and other common technological applications at level required to manage a fully remote team.
Flexibility in work schedule
Previous experience and proven abilities to effectively and proactively manage change and implement process improvement.
Ability to effectively coach, train and develop sales professionals.
Excellent interpersonal skills.
Ability to prioritize and organize multiple tasks.
Ability to remain organized with multiple interruptions.
