Assurant is seeking a field claims adjuster for montgomery, alThis is a remote position but candidate must reside in the montgomery area**2500 sign on bonus
As a field claims adjuster, you are the face of assurant to the insured ensure they are compensated according to their policy when they experience damage or lossIf you are focused on customer service, enjoy helping people and can make decisions in the best interests of the insured and the company, this may be the job for you!
Our field claims adjusters use their fact-finding skills to investigate, adjust, and settle claims independently with a high degree of accuracy and handle the more complex and/or challenging activityThey work independently out of a home office and will spend significant portion of time on-site investigating and settling claimsThey will be responsible for on-going communication and providing status updates to the insured and others associated with the claim activitySuccessful candidates will be computer literate and comfortable working in a paperless environment.
What you will enjoy
You will enjoy working with customers face to face, listening and communicating to resolve issues and negotiate fair settlements.
The details:
Investigate, adjust, and settle claims up to a specified amount for multiple product lines .
Meet with insured to inspect losses and explain coverage.
Communicate with mortgage representatives, property managers, or other third-party administrators to obtain access and inspect vacant properties.
Collect policy and claim data and information including interviewing persons associated with the case and obtaining recorded statements.
Document damage/losses and prepare written cost estimates.
Document claim transactions and prepare and forward internal reports as needed.
Complete residential or mobile home claim settlement by reaching agreements with insured, claimants, and their representatives up to specified authority.
Respond to catastrophes and other temporary assignments outside of territory as requested.
May be given the more challenging and complex claim activity.
May periodically train new employees and serve as a resource to others in the resolution of complex problems and issues.
Effectively collaborate with various departments and levels in the organization.
Maintain industry knowledge and operational skills and attend workshops, seminars, and other training sessions as appropriate.
Handle other duties and projects as requested based on business needs
Ideal candidate will have:
High school diploma or ged
Minimum of two years claims adjusting experience
Demonstrated proficiency with microsoft office and the ability to navigate and enter data on multiple screens
Knowledge of construction basics
Strong listening, problem solving, and negotiating skills
Ability to mediate disagreements and resolve differences of opinion to achieve win-win outcomes
Excellent verbal and written communications skills
Proven ability to work independently with minimal supervision to manage schedules and meet deadlines
Detail oriented with a commitment to excellence
Poised and professional demeanor
Special considerations:
Physical demands of the job include working in extreme weather conditions and the ability to stand, walk, climb, balance, stoop, kneel, crouch and crawl when necessary.
A field claims adjuster’s territory can include a variety of neighborhoods, some of which may be in less than desirable areas, with properties of varying degrees of disrepair.
An adjuster’s license may be required for states in which the field claims adjuster performs their jobIf needed, assurant will assist you in obtaining the license within a specified time frame and cover any related expenses.
Benefits include:
401(k) and profit-sharing plans
Medical, dental, vision and disability and life insurance
Employee stock purchase plan at a discounted rate
Paid vacation, holidays and leave programs
Employee assistance program
Flexible spending accounts
Volunteer opportunities
Business expenses, including home office set-up costs, travel and mileage will be reimbursed.
Assurant values a diverse workforce where employees are treated with respect, are encouraged to contribute, and have the opportunity for career growth.
What you should know about us
Our uncompromising values- common sense, common decency, uncommon thinking, and uncommon results guide the way we support our customers and how we work with one another
We are a fortune 500 company employing approximately 15,000 people in 16 countries
We have over 125 years of experience innovating and adapting to the changing needs of our customers
