About astound commerce
Astound commerce is a global ecommerce agency headquartered in the usWith over 1300 professionals in 12 countries, we are one of the world’s largest teams of ecommerce expertsTop brands like adidas, boohoo, kicks, puma, versace, jimmy choo, tommy hilfiger, hugo boss and crocs are among our clientsCompany centers in eastern europe are focused on the development of ecommerce solutions on salesforce commerce cloud (demandware), hybris, ibm websphere commerce, intershop, kibo, magento, netsuiteWww.astoundcommerce.com
At astound commerce, we innovate and collaborate to make the world a better place.
We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growthFind your future with us.
Job purpose
This is a new position within the global people operations team, reporting to the chief people officerThe director of talent & organizational effectiveness will contribute to the setting and delivery of the astound’s talent management strategy, policies and processes and advise on people-related implications of key business decisionsThis role would ideally suit a candidate with a proven track record of instigating and delivering organisational transformation through strategic talent management initiatives, people related technology programmes and solid operational service improvement with an up-to-date focus on global talent and people operations best practice.
The role will help drive best practice across the functions and markets
What you’ll be doing
Lead and manage and coach astound’s talent and organizational effectiveness team who partner with north america, uk/me, dach, apac markets and corporate functions
Partner with the chief people officer to provide leadership and facilitation in the formation and development of our global talent services & products throughout our employee lifecycle
Implement the group talent agenda in partnership with the leadership team, markets and business functions
Provide consulting services as a subject matter expert for the business and people operations and oversee programs and activities related to talent processes and practices
Build capability among people operation generalists and business leaders in organizational effectiveness, change management, talent identification, planning and development
Provide insights into talent management solutions, such as employee branding, employee engagement, performance management (okrs, individual development planning and focus on building inclusion, diversity and belonging approach
Develop and implement astound’s future talent review processes.
Partner with our astound academy support our bootcamp approach to attract and develop our global engineering talent
Contribute to the management of the talent dashboard and associated metrics, track metrics in support of the reporting needs of the different divisional and corporate requirements.
Implement talent initiatives and support diversity and learning & development initiatives
Partner closely with functional and market leaders to develop and execute short and long-term people strategies to grow and develop talent
Contribute to shaping our leadership & employee development programmes
Provide coaching and development to address business talent and performance gaps
Be regarded as a thought leader on internal and external talent best practices
Development and implementation of people communications across the company to ensure that strategy and operational updates are clearly and regularly communicated through active channels
Coach and influence leaders and managers to improve leadership and management capabilities and driving effectiveness
Diagnose talented related challenges and develop strategy and solutions to support the organization
Champion the needs of a distributed workforce across time zones and geographies, provide insights and recommendations in relation to communication and connectivity across the organization
Provide strategic guidance in relation to our employee engagement approach (enps)
Lead with integrity, objectivity, sensitivity, and courage
What we’re looking for
Minimum 10+ years of progressive experience in global and matrixed environment
Experience in tech, adtech, martech sectors would be highly advantageous
Superior consulting and coaching skills, strong background in organizational effectiveness and talent strategy
Prior experience working across multiple countries & jurisdictions (north america, emea, apac)
Successful experience in managing complex, cross- functional, global initiatives, processes & projects – understanding of agile methodology would be advantageous
Solid understanding of local / regional labour law and employment regulations
Fluency in english required, spanish, german would be highly advantageous
Motivated to pursue new and alternative strategies along with a willingness to
Experience of either leading or participating in ipo process, would be advantageous
You are someone who:
Has strong analytical skills and detail orientation.
Ability to build strong and collaborative working relationships across a large and complex business
High level of energy, enthusiasm, and passion for change – able to generate excitement
Brings a ‘can do’ attitude to providing solutions to overcome barriers
Practical in approach, not afraid to get involved and must be ‘hands on’
Able to express a comparison between best practice and a commercial risk assessment
Able to underpin behaviors by demonstrating the astound’s values
Resilient and demonstrates ability to ‘stand your own ground’
Able to influence key decision-makers and to challenge when necessary
Prepared and flexible to travel in line with business needs
Supplies people operations thought leadership to the executive leadership team and operates credibly at this level
Strong commercial acumen and the ability to manage risk for the business.
Experience of working in a fast-paced environment, together with exposure of managing multiple stakeholders, e.gSenior leadership / management, people operations, clients and other external stakeholders or third parties.
Has had exposure to, and is able to lead, manage and resolve change management issues
Creative and innovative in problem solving often bringing new ideas to the business
Excellent communication skills and an ability to influence through written material or delivery of presentations
What’s in it for you
Fast growing international company challenges for creative and result oriented professional
Personalized approach: semi-annual performance review, helpful and engaging international environment with numerous opportunities for professional growth
A network-style culture with geographically distributed teams
Your work-life at astound commerce
Dependent on location / geography
Competitive compensation and benefits package, e.gSuch as remote work, flexible working time, etc
Comprehensive social package: support work-life balance, healthy lifestyle
Reports to: chief people officer
