Job details
Job type full-time
Full job description
Job description
Customer sales & service representative – the auto club group
What you will do: (primary duties & responsibilities)
The auto club group is seeking prospective customer sales & service representative who can generate new sales, retain existing members, and grow acg’s overall book of business through our multiple product offeringsYou will be challenged to drive new business with competitive products and help retain the auto club groups 60+ million members
In this position, you will have the opportunity to:
Provides a high-level of customer-focused sales in a high volume, fast paced call center environment
Educates customers on insurance products and services recognizing cross-sales opportunities within the context of the customer interaction
Accepts payments, applications and rewrites/reinstates policies and memberships
Promotes insurance, membership and other acg products and services to new and current members
With our powerful brand and the mentoring we offer, you will find your position as a customer sales & service representative can lead to a rewarding career at our growing organization.
How you will benefit:
Excellent and comprehensive benefits packages are just another reason to work for the auto club groupBenefits include:
401k match
Medical
Dental
Vision
Pto
Paid holidays
Tuition reimbursement
Qualifications
We’re looking for candidates who: (preferred/required qualifications)
High school education or equivalent
Ability to work with p.cSoftware applications
Ability to maintain accurate files and records
Ability to identify and resolving problems
Minimum of 6 months of customer-service experience in a fast-paced computer automated business environment.1-2 years of customer service, contact center and/or sales experience in an insurance environment or related industry, preferred.
This position requires you to obtain a property and casualty insurance and motor club licenses within 60 days of your hiring start date.
Successful representatives will possess effective communication skills, strong phone presence, ambition, motivation and drive!
Work environment
Remote work environmentMust reside in michigan, illinois, indiana, minnesota, wisconsin, colorado, north carolina, south carolina, iowa, nebraska, florida, georgia, or tennessee.
What it’s like to work for us:
We serve our members by making their satisfaction our highest priorityWe do what’s right by sustaining an open, honest and ethical work environmentWe lead in everything we do by offering best-in-class products, benefits and servicesAnd we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.
Who we are:
The auto club group helps aaa members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need themWe currently conduct business in 13 states in the upper midwest and the southeast.
The auto club group has established four long-term enterprise goals:
Long-term, sustainable, profitable growth
Aaa membership growth and renewal
Operational excellence
Become the “flagship club” of the aaa federation
Important note:
The above statements describe the principle and essential functions, but not all functions that may be inherent in the jobThis job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirementsReasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.
The auto club group, and all of its affiliated companies, is an equal opportunity/affirmative action employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
