Job details
Job type full-time
Full job description
Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizationsAvaility has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
Availity is a healthcare it company headquartered in jacksonville, fl with an office in indianapolis, in and a significant remote workforce as wellAvaility is the nation’s largest health information network, connecting 2 million providers nationwide and processing more than 12 billion transactions a year, and growing! we work collaboratively with health plans and providers to disrupt an antiquated healthcare system by solving core issues in the way stakeholders communicateFixing the broken provider data management process and creating real time communication of risk and quality information are just two of the ways availity is streamlining this processAvaility also offers providers, hospitals, and health systems revenue cycle and patient financial management solutionsWe help prepare our providers for the rise in consumerism and value-based care, so that they can get paid accurately, and timely, for their services.
The product owner is responsible for working with the product line manager, stakeholders and various groups within availity to ensure product needs are metThis product owner will be joining the pdm (product data management) group and working with 2 dedicated scrum teams to shape the product roadmap, define project scope and lead the overall roadmap execution efforts.
To be qualified for this position, you:
1 - 3 years of progressive work experience designing business processes, process mapping, working on process improvement initiatives and business system design in a sas technology and/or health care environment.
Expert in the writing of detailed technical documentation, specifically business requirements and functional specifications.
Experience in an agile development environment
Experience working in healthcare industry preferred
Understanding of product design documents, wireframes, user stories, use cases
What you will be doing:
Work with product line manager/ business owner to help shape the product roadmap, define project scope and lead estimation efforts
Fully accountable for the successful completion of assigned projects
Focus is at a project level working on an entire product (all features/functions) or small suite of products.
Projects may be simple or moderately difficultThe level of complexity and risk is low to moderate
Must be able to work across a matrix organization to identify dependancy or risk.
Prioritizes backlog based on business value (assessment of strategy and financial roi)
Develop and prioritize user stories based on the understanding of the overall business benefit and the relative cost of each piece of workVerify that the customer deliverables of stories, are consistent and agreed-upon with all requirements.
Be available to provide clarification of user stories with little or no help
Represent the voice of the customer
Make rapid tactical development decisions if they impact product functionality or usability.
Consult with team on the broader picture of key drivers impacting current and emerging market segments (e.g., government mandates, pricing pressures, competition, etc.)
Participate in sprint review meetings and providing feedback to the team
Ascertain that the work team agrees on priorities and acceptance criteria
Verify that the customer deliverables of wireframes, design and acceptance tests are consistent and agreed-upon
Establish and gains stakeholder alignment to a vision of what needs to be accomplished
Manage the scope of the product backlog with stakeholders; determine if changes need to be made
Work closely with product line manager/ business owner to keep the product marketecture updated; make constant adjustments
Identify synergies and dependencies between backlogs
Identify and resolve conflicts between two or more verticals
Continue self-education on market trends, government mandates, and competitive landscape to inform decisions.
Ensure that the scope of monthly release commitments remains realistic with respect to the capacity of the team
Negotiate agreements and persuade effectively at all levels of the organization to resolve issues
With user experience team members: represent the interests end user in the development of the product, helping shape the look, feel and flow of the software.
Work with the usability team to ensure testing is done on a regular basis and feedback incorporated into product and aligned with charter`
With qa team members: form the acceptance criteria and develop relevant test cases, prioritize the logged defects, participate in acceptance testing for every release, confirm the developed product is acceptable to the end user
Collaborate with delivery manager to run successful release planning and sprint planning team sessions, as well as sprint reviews and retrospectives.
Monitor progress and making constant adjustments based on larger strategic objectives.
Assist with coordination of or facilitate project planning, review/demo meetings, shared resource scheduling and celebrations
Gather, assemble and report product metrics.
Communicates organizational impact of metrics
Ascertain and ensure that the customer team is prepared before release and iteration planning.
Coordinate beta testing of new products and featuresDocument and report problems and recommend solutions /improvements to program managers.
Document answers to customer technical questions that cannot be answered by sales staff or product support specialists using existing documentation
Work with third-party partner and vendors as necessary
Why work at availity:
Availity has recently been named a certified “great place to work”! culture is important to us and there are many ways for you to make your mark here!
We have several diversity & inclusion teams, a young professionals group, a she can code it group for women in tech, and various ways to engage with fellow availity associates.
Availity is a culture of continuous learningWe have many resources and experts in our tech stack and in our industry that can help get you there too!
Don’t feel like wearing business attire? cool, you can wear jeans – we are a casual place.
We offer a competitive salary, bonus structure, generous hsa company contribution, and a 401k match program that is vested on day one!
We offer unlimited pto for salaried associates + 9 paid holidays + 1 floating holidayHourly associates start at 19 days of pto and go up from there with all the same holiday benefits.
Interested in wellness? we allow our associates to reimburse up to $300/year for gym memberships, participation in racing events, weight management programs, etc.
Interested in furthering your education? we offer education reimbursement!
Availity offers paid parental leave for both moms and dads, both birth parents and adoptive parents.
Want to work for an organization that gives back to the community? you’re at the right place! availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
At the headquarters:
You like food trucks? we have them almost daily at our office (when we’re back to normal)
Like food trucks a little too much? we also have an onsite gym with showers
We appreciate work/life balance! need to get a quick break in between meetings? we have ping pong, foosball, arcade games, and xbox to help you decompress – and we have a massage therapist onsite once a week for a little relaxation too
We’ve got you covered with free coffee, lemonade and tea anytime you want
Why you want to work on this team:
This opportunity allows this individual to come in and lead our business objectives as well as drive process improvement
This role is part of a highly collaborative team that has highly skilled technical resources to partner with for product execution
Next steps in process:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview process:
Recruiter resume review
Manager resume review
Manager phone/zoom interview
Panel video interview
