Job details
Job type full-time
Full job description
Company bio
Aventri is a global leader in end-to-end event management solutionsThe award-winning, saas platform delivers innovative technology and event organizational tools to streamline the event process, providing real-time data and analytics on event performance, customer engagement, and measurable event roi.
Founded in 2008, aventri has assisted event professionals to successfully create over 100,000 eventsIncluding planning, executing, and measuringWith a focus on registration digital user interfaces like website, marketing, logistics, engagement, mobile app, event sourcing and hospitality, as well as data analytics, the company serves more than 1,500 customers including leading corporations, associations, agencies, and educational institutions globally.
Aventri is a leader in onsite events servicesSome of the world’s largest brands depend on aventri to help deliver and service their events by providing badging, session tracking and exhibit floor servicesAventri services 200+ events globally and 400+ events remotely per year.
With offices in the united states, united kingdom, belgium, australia, canada and indiaAventri is a portfolio company of the private equity firm hggcLearn more at http://aventri.com
High-level job description
The solution specialist role is perfect for a forward-thinking events-orientated person, one who thrives in a fast-paced event services delivery environmentWe offer on-the-job training where you’ll be exposed to all facets of the event supplier industry- from registration software implementation and website design, to delivering virtual and on-site events complemented by event mobile technologiesLearn how to understand our customer’s event-based workflow and align their requirements with our software functionalityWe are looking for a great fit within the aventri professional services team and the company’s event-driven cultureAs a contributor of the aventri professional services team, it is essential that you are a team player and will ‘go the extra mile’ for customer satisfactionDoes this sound like you?
Responsibilities
Ability to prioritize, manage and complete projects with tight deadlines
Understand and interpret the clients’ event brief and digital requirements
Provide consultation to our clients on event best practices for aventri solutions
Configure, deliver and maintain event websites, registration sites, online surveys, email campaigns and virtual event builds on behalf of our clients using our aventri solutions
Ensure quality assurance throughout the production and delivery process
Configure, support and maintain our client’s event mobile applications for their events
Provide online support and session facilitation for online virtual events hosted on the aventri platform
Up to 30% of working time international travel per year to deliver aventri solutions onsite at client events
Work with cross functional teams to ensure that projects are delivered on time and in budget
Key skills
Basic knowledge of html and css
A can-do attitude with a high level of personal motivation
Well-developed written and verbal communication skills
Excellent problem solving, analytical and time management skills
Self-motivated, detail-oriented and organized
Strong presentation and meeting management skills
Must be able to quickly build credibility amongst team members and prospective clients
Thrive on working with a busy team and effectively multi-task
Ability to adapt well to fast-paced environments with changing circumstances, direction and strategy
Technically competent with various software programs, including microsoft office suite (excel, word, powerpoint)
Qualifications & experience
Bachelor’s degree or the equivalent combination of education and experience
Previous experience in an event management software organization and/or the event service industry is desirable
2+ years’ experience working within a professional customer-focused office environment
