Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away moreIn support of our mission, we are seeking an associate manager, community to join our brand marketing teamReporting to the manager, community, this role will be 100% remote through january 2022 while a flexible return to work/work from pre-approved locations program is currently being developed.
Want to help us transform the travel experience? the ideal candidate has experience in community building and engagement, with a passion for insights, the start-up world, and all things social mediaThis individual will represent the away brand by providing best-in-class community engagement and managing customer relationships through our social media platforms.
As a company that values diversity, equity, and inclusion, away seeks individuals of all backgrounds and experiences to apply for this opportunityWe’re creating an environment where everyone can thriveOur customers are global and diverse, so we’re building a team that is tooThrough initiatives like our employee resource groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.
What you’ll do:
Act as the voice of the away brand, leading community engagement and outreach across away’s social channels, and the larger travel community across platforms, to build long lasting relationships and brand loyalty
Own community team contributions to marketing initiatives and programs in collaboration with cross-functional partners and manager
Define our voice and tone in partnership with brand and cx partners, owning community comms and macro creation
Recommend new tests to launch disruptive social activations and initiatives, tapping into community feedback and consumer trends to plan
Lead community initiatives and projects, both existing and new, from planning to execution
Capture community insights to inform our social strategy, and work across marketing, tech, design, and product teams to improve the overall consumer experience
Maintain an awareness of social media trends, best practices, and platform developments, with a special focus in travel
Who you are:
Have 3-4 years experience working at a brand or agency in social media, or community engagement
Social media obsessed—you live and breath social
Natural and friendly conversationalist who is excited to engage with our incredibly active community
Passionate about customer experience and fostering community
Creative problem solver
Must be available to work weekends during busy periods (holidays)
Team player with a `no task is too small` attitude
Enjoys working in a fast-paced and ever-changing environment
Passionate about transforming travel (but that’s a given!)
You can show proof of covid-19 vaccination & adherence to hq covid office policies using bindle, a secure platform that verifies vaccination status without sharing private health information, within 30 days of hire
You’ll love working at away because:
We travelWe encourage you to take time to recharge outside of the officeYou’ll have generous pto to explore new places and access to away products to ensure your travels are seamlessAnd once you’re here for three years, you’ll earn a sabbatical and a bonus to take a well-deserved trip.
We’re not just employeesWe’re peopleWe offer insurance coverage (health, vision, and dental), tax savings plans for retirement, dependent care, commuter benefits, generous and inclusive parental leave, and a kitchen stocked with organic snacks and coffee.
We’ll invest in your careerOur company’s growing quickly, and we’ll give you the opportunity to do the sameYou’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.
We’re creating an environment where everyone can thriveOur customers are global and diverse, so we’re building a team that is, tooThrough initiatives like our employee resource groups, our new office in downtown manhattan, and more, we’re building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
We offer competitive compensation packagesWe deeply value the talent our team brings to the table, and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
And so much more…! you can bring your dog to workWe organize ways to give back to our local communities.
About away:
Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away moreThe company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern travelerHeadquartered in new york city, with teams in london and toronto, away currently ships products to over 35 countries around the worldAway has been named one of fast company’s “world’s most innovative companies” and has been recognized on time’s list of “best inventions.” to learn more, visit awaytravel.com.
Eeo statement:
Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belongingAs an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.
Away is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application proceduresIf you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.
