Job details
Job type full-time
Full job description
At b3 group, we are people-centric and value service excellenceOur people are results-oriented and driven by the desire to serve the organization and our clientsWe are a close-knit company that believes every employee should be treated with respect and have the opportunity to do meaningful workOur company culture is what guides, inspires and motivates our employees.
It is an exciting time to grow your career with microsoft technologiesThe broad and extensive impact that the microsoft power platform’s low code no code capabilities are making for organizations is unprecedented - and we at b3 are just getting startedWe are growing our microsoft practice with the energy of a start-up but the support of a great organization that has a proven record of winningIf using technology to make a truly meaningful impact on the lives of veterans, (and the employees who service those veterans) fills you with excitement, then you want to be a part of this team!
B3 group is looking for an experienced trainer/change management specialist to support an enterprise microsoft power platform high-profile center of excellence project in support of the department of veterans affairsThe trainer/change management specialist will work with a variation of stakeholders that represent a broad spectrum of experience on multiple implementations of a future microsoft power platform saas productThe end users will range from experienced developers to ‘citizen developers’ utilizing the low code no code platformA b3 trainer/change management specialist will have experience with diverse projects both large and smallThey will be able to manage a portfolio of projects.
A b3 technical srAnalyst will apply expert systems analysis and design techniques to complex enterprise systemsThey will have a broad knowledge of data sources/flow, interactions of complex systems, and capabilities/limitations of systems software and computer equipmentThe b3 technical srAnalyst will be able to establish frameworks for new computer systems from feasibility studies to post-implementation evaluation, recognize probable conflicts, and integrate diverse data sourcesThey will provide innovative solutions for a variety of complex problems, and prepare overall project recommendations.
Key responsibilities:
Conduct impact analyses, assess change readiness and identify key stakeholders.
Create and deliver training activities for microsoft power platform.
Support training efforts by documenting requirements and supporting the design and delivery of training programs.
Communications management.
Support and lead the design, development, delivery, and management of communications.
Act as central poc for communications between va business owners and end users for the new capabilities of microsoft power apps, power automate and power virtual agent.
Act as coach for senior va leaders and executives; provide support and coaching to all levels of va managers, supervisors, end users to direct them through technology transitions.
Drive user adoption of new technologies and coach the citizen developers in this area.
Develop strategies for maximizing user adoption, system usage.
Identify issues that create resistance to adoption and manage anticipated resistance through implementation of strategies to drive increased adoption.
Create, implement and report on a set of defined user adoption metrics.
Measure benefit realization from the new technology(ies), value creation, return on investment.
Quantify achievement of results and outcomes for metrics reporting for dtc and va leadership to monitor change progress.
Deliverable and material development.
Create deliverables including but not limited to communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.
Training materials (quick reference guides, user guides, etc.).
Templates and other documentation as needed.
Support planning activities for change management and training, both internal to dtc and external va business owners, by integration of change management activities into project plans.
Identify, analyze, and prepare risk mitigation tactics for use by va business owners.
Support organization design and definition of roles and responsibilities (with subsequent communication to all stakeholders).
Be an evangelist of the power of the microsoft power platform.
In order to be successful in this position, we expect you to have the following knowledge, skills, and abilities:
8+ years of change management experience.
3+ years of experience in training instruction and creating training materials.
Experience with organizational change management; it experience preferred.
Ability to work with a variety of stakeholders within a dynamic team.
Excellent verbal and written communication skills.
Strong analytical and problem-solving skills.
Bachelor’s degree required.
Must have a desire to hustle and be a high performer.
Ability to think on your feet and be articulate.
Must be able to use a computer.
Must be able to communicate both verbally and in written form.
Must be able to obtain a government security clearance.
Must be eligible to work in the united states.
Must have reliable internet service that allows for effective telecommuting.
Desired / preferred qualifications:
Experience supporting the department of veterans affairs (va) and/or other federal organizations.
Successful b3 group employees will display the following characteristics:
You strive to be an expert in your field currently and in the future.
You take care in learning your customer’s business and drivers in order to ensure solutions meet not only technical needs, but also support their mission properly in a way that meets their client`s mission.
You like to make your client look good.
You find solutions, where others only see problems.
You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
You are aware of the client’s needs at all times and are well-versed in what both your team and b3 group can offer them as a whole.
You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
You take a collective responsibility to create an environment where colleagues feel included, respected, and comfortable to be themselves.
Competitive benefit package available to all full-time hires.
B3 group, incDoes not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.
