Job details
Salary $60,000 - $65,000 a year job type full-time number of hires for this role 1
Qualifications
Qa testing: 3 years (required)
Full job description
About us
In 2008, bbpos founders recognized the untapped potential of smartphone technology and worked to integrate this new tool into the payment transaction process; we are now known throughout the payment transaction industry for developing systems and services ahead of technology trendsWe are, in fact, one of the founders of mpos technologyWe are also recognized as an innovator, manufacturer, and worldwide distributor of end-to-end mobile pos (mpos) solutions for retail, hospitality, delivery, transportation, and government clientsOur innovation and leadership has allowed us to become one of the world’s largest and fastest growing mpos solution providersOur goal is building partnerships with organizations that expect speed, reliability, and versatility from their mpos system…and support from the company behind the system.
Reports to: vp, professional services
Status: full time, exempt
Location: remote / roseville office
Travel required: up to 10%
Job summary
The test analyst provides ongoing support to ensure bbpos is delivering high quality custom solutions for our vip customersIncumbent should have sound knowledge of automated testing procedures, a good eye for detail, and advanced problem-solving skillsIn addition, this position also requires monitoring and administration of 24/7 support solution along with directly interfacing with customers during escalations.
Responsibilities include but are not limited to:
Primary
· create, update, and execute test procedures
· inspect and configure product samples for customers
Create manual test cases and log test data and results based on project objectives
· review end-user notes for accuracy
Document defects with conciseness, accuracy, and details to ensure defects are not reproduced
Provide requested status and results throughout teams
Advise on procedures to improve testing
Respond to customer escalations by accepting calls, documenting issues, and contacting critical engineering resources.
Keep customers up to date on progress during escalations.
Qualifications
Associate’s / bachelor`s degree in engineering or technical discipline or equivalent experience
A minimum of 3 years` experience in a similar role
Experience with writing and enforcing standard operating procedures (sops)
Strong analytical skills
Extensive knowledge of automated and manual testing techniques
Ability to work with minimal supervision
Excellent attention to detail
Good communication skills
Willingness to work in evenings and weekends during escalations
Desired qualifications
· payment industry experience (devices, transaction processing) a major plus
Job type: full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Day shift
Weekend availability
Supplemental pay:
Bonus pay
Experience:
Qa testing: 3 years (required)
Work location:
One location
Work remotely:
Yes
Work location: one location
