A culture of purpose: where will your bcd m&e career take you?
As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its peopleWe are looking for exceptional people who rise to our standards while bringing their unique perspective to the tableAre you interested in adding to both our mission and our energy?
Global account director
We`re looking for a global account director to join our dynamic teamIn this role, you will be working to drive a global strategic roadmap, identify key business initiatives and optimization strategies within one of our flagship client accountsYour focus and ownership will drive across program strategy, innovation, financial performance, quality of service, preferred vendor performance, business development and client retentionThis role will have you leading, collaborating, challenging the status quo, and constantly reaching for the next step with your customerIf you are ready to go for it, this is the perfect role for you!
Your responsibilities
Work with customers to develop strategic business objectives for the meetings program focused both on client and bcd m&e objectives
Work across a variety of markets to understand, develop and implement solutions
Work alongside business analyst to identify and maintain reporting requirements for customers while providing them business insights and analytics to identify gaps and opportunities
Work with operations management to identify customer opportunities for process improvement, consulting solutions, strategy, and growth
Serve as primary point of authority on the terms and deliverables of the assigned client contracts to ensure contractual obligations are continually metBe responsible for contract negotiation, management, renewals and expansions
Engage and network with customer end users to sell the value of the meetings program and drive adoption
Financial management of the contract to ensure budgets and forecasts are achieved
Understand and analyze operational processes for excellence in delivery
You’re good at
Understanding core program foundations with global application
Building strong and trustworthy relationships with customers and internal teams
Implementing and managing accounts
Budget and cost management
Building business cases through data driven analysis
Identifying opportunities through business and industry trends with consultative approach on client recommendations
Proposal development and presentations
Training of staff
Development of sops
You might also have
Technology configuration and process knowledge
Regional and global account management
What we offer you
A culture of purpose where we are invested in your happiness and career growth
Competitive salary and benefits package
Apply Now
Click apply now to be considered.
Get to know bcd m&e:
At bcd meetings & events (bcd m&e), we provide more than meeting and event planning and executionWe are in the business of creating impactful human connections that matterConnections that inspire, motivate and change behavior for our customersAs the world’s most trusted and innovative meetings and events agency, bcd m&e cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in chicago, with locations in 50+ countries across the world, bcd m&e’s team of 1,500+ people are committed to driving success for our customers, our business and ourselves.
See if you belong at bcdme.com.
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