Job details
Job type full-time
Full job description
Job description summary
In this role as a hybrid ux researcher and designer, you will be highly collaborative with all members of your product discovery and design team, especially with the lead human factors engineer, product owner, quality, regulatory and software leads, and fellow uxd membersYou can handle with ease multiple research and project workstreams while being able to deliver on-time with high qualityYou perform tasks independently while being mentored and guided by more senior researchersYou can clearly articulate research and project goals and objectivesYou understand and can communicate the needs and pains of the user groups which are formulated through personas incorporating both internal and end users.
Job description
Be part of something bigger!
Bd is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of careWe have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
First-year objectives:
1Form a trusted relationship with the lead human factors engineer and the product team.
2Partner and gain trust with your project’s industrial designer to inform design decisions through research outcomesIdeas and solutions should be collectively formed.
3Recruit, facilitate and gather actionable data and insights via remote workshops while using the collaboration tool miro.
4Lead the design effort utilizing the existing software guidelines and standards to deliver in multiple media which includes cloud-based web and mobile ui, instructional documents and packaging.
5Create test plans, screeners, moderate and report out on multiple usability tests, card sorts or ethnographic observations with internal users/smes, leveraging existing templates and processes.
The organizational structure:
You will report to the manager of user experience, as overseen by the director of user experience in the software technology solutions group within medication management solutions.
You will partner daily with the product owner, development leads, quality engineers, clinical smes and fellow interaction designers and human factors engineers.
Situational needs and challenges:
Technology
- mac proficient or pc proficient with demonstrated efficiency in the following applications: adobe acrobat; microsoft office 365 suite: excel, word, outlook, onedrive; miro (or like workshopping tools).
Activities / deliverables
- service design/blueprinting, user stories, user needs analysis, validation testing, concept reviews, ethnography, card sorting, journey mapping, transcription, participant screening and recruitment, creating testing plans, materials and reports.
Soft skills
- design leader - be able to develop unique conceptual ideas/thinking without the need for input from othersAbility to partner on and conduct user interviews, moderate studies (of at least 5 users per study), knowledge of usability testing processes (remote and in-person) and creating report outs from validation tests.
- collaborative – create trust and gain respect from the po and development leadsUse concise and strong communication, do not speak in circlesYou are open-minded and stay curious about the possibilities.
- confident - be able to communicate the reason and thinking behind how and when to apply the right research method, human factors and ergonomic functionsKnowledge of how to take a hazard analysis and user needs documents to determine what type of testing/tasks are neededAct decisively and independently, knowing when to ask for help, and when to be your own critic.
- problem solver – be able to provide multiple, differentiated solutions to a single problemAbility to flex when ideas are challengedShows initiative and demonstrates responsible behavior.
- partner – proven success partnering with team members to deliver high-quality, on-time deliverables with evolving requirements within short-timeframesMaintain a ‘we, not i’ mentality when things get toughAdaptable and demonstrates accountability.
Education:
Bachelor`s degree in user interface design, human factors or cognitive science, or equivalent on-the-job experience.
Minimum of 4 years of experience working as a human factors engineer, researcher and designer.
Basic requirements:
RemoteFull time: 40 hours per week.
Travel not required at this time.
Prior working experience in the medical industry is a plus, but not required.
Why join us?
A career at bd means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to workHere our associates can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding cultureOur total rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
To learn more about bd visit https://jobs.bd.com/
Becton, dickinson and company is an equal opportunity/affirmative action employerWe do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary work location
Usa ca - san diego bldg a&b
Additional locations
Work shift