Job description summary
Job description
Be part of something bigger!
Bd is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of careWe have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
The bd central server & software deployment team is responsible for providing technical system recommendations/requirements to bd’s customers and working with the customers to deploy these servers and software in preparation for the local project teamSystems engineers are assigned to customer projects and accounts based on regional/national organizational structuresThe systems engineers work with the project implementation team toward the common goal of an on-time, successful system implementationActivities include technical sales support, server deployment, software deployment, system design and initial configuration tasksIn addition to customer-facing responsibilities, this team is also responsible for many backend business functions including equipment and software ordering, product development input/r&d collaboration, solution design best practices, and quality system requirementsThe systems engineer will work closely with r&d for idn level build and architectural design, as well as product xde/limited release participationOrganizational readiness activities involve remote and on-site support of the alpha/beta/charlie progression and cross-functional team participation.
The lead systems engineer has experience with a wide range of bd products and related interfacesThis role involves interaction with customers, deployment teams, and other engineersIn addition, the lead systems engineer provides peer support for other systems engineersThe effective lead systems engineer must be able to clearly communicate, thoroughly document, and demonstrate product server & software competencyThe lead systems engineer must have the ability to establish collaborative working relationships with cross-functional project & product teams.
***remote - work from home position***
Specific duties, activities and responsibilities:
Technical - follow and provide feedback on technical documentation, new product validation/requirements, test plans, technical solution design, server & software deployment, system integration etc.
Peer support
Administrative activity
Performs other duties as assigned
Knowledge, skills and abilities:
Communication
Participate in conference calls with internal customers to facilitate documentation, training, and peer support
Establish rapport with customers (internal & external) that is conducive to a long term business relationships
Provide team support and in-depth product information on bd products as assigned by manager
Must be able to lead customer teams, share expertise, gain consensus within teams and deliver concise and consistent communication
Provide product feedback, technical insight, and customer requirements to senior systems engineers
Effectively communicates the vision and business need for change to others and maintains a positive perspective
Technical
Demonstrate understanding of hospital information systems, system validation, active directory, databases, and system virtualization, cloud technologies
Provide technical sales support in collaboration with sales and hit specialist and demonstrate the ability to lead technical discussions and consultations
Prepare and deliver technical diagrams and presentations to our customers
Communicates technical requirements and recommendations/solutions to project leadership team
Ability to interact with and guide diverse cross-functional teams with a focus on medium to large projects
Must be detail oriented, and demonstrate the ability to multitask and implement projects consistent with established company and customer objectives
Provide peer support and demonstrate the ability to understand cause and effect when analyzing a process, situation, or issue
Demonstrate problem solving, troubleshooting, and system consultation related to bd products, best practice considerations and standardization
Install and support the deployment of bd servers and software in customer environments
Expected to act as a customer support resource when necessary
Collaborate with customers and senior systems engineers on confirming specifications/requirements
Administrative
Provide input to product documentation
Participate in specialized projects and teams
Work independently
Comply with all central server & software deployment policies and procedures
Timely completion of project documentation
Monitor and supply updates on escalated critical issues
Possess excellent organizational skills with the flexibility to readily adapt to change
Recognize unnecessary workflow steps and identify processes that can be improved to increase productivity
Participate in cross-functional teams with the purpose of improving process, workflow, and service
Education or equivalent:
Bachelor’s degree in a technical field or equivalent experience is required.
Experience or equivalent:
Experience in healthcare information systems.
Four or more years in healthcare environment with technical (systems) involvement and computerized system applications.
Must have a working knowledge of a variety of operating systems, software applications, including bd products.
Experience with medium/large projects required.
Certifications and/or strong experience include:
Vmware
Sql/db admin
Mcse/mcsa
Networking
Hipaa
Active directory
It security
Azure
Aws
Other:
Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for and required by the facility which enables access to customer sites in order to perform essential job functions.
Must possess and maintain a valid driver’s license and meet bd’s auto safety standards.
Travel may range from 10% - 25%, overnight travelPosition requires flexible working hours, including some nights and weekendsAbility to work independently from a home office.
Must be able to lift a minimum of 80 lbsThis position may involve pushing, pulling, stooping, bending and lifting.
Why join us?
A career at bd means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to workHere our associates can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding cultureOur total rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
To learn more about bd visit https://jobs.bd.com/
Becton, dickinson and company is an equal opportunity/affirmative action employerWe do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary work location
Usa ca - san diego bldg a&b
Additional locations
Work shift
Na (united states of america)
