Job details
Salary $100,000 - $120,000 a year job type full-time
Full job description
Facility: boulder headquarters - em
Compensation base: $100,000 - $120,000 annually
Compensation bonus (if applicable):
Equal opportunity employer.
Bi is one of the leading technology companies in colorado and the largest provider of innovative electronic monitoring solutions in the united statesWe excel at providing technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.
**remote work options are available**
Summary
Analyzes, designs, installs, configures, maintains, evaluates and repairs the network infrastructure and application components to ensure network performance meets company and end user requirements.
Primary duties and responsibilities
Oversees and ensures the day-today operation of data networks consisting of routers, switches, firewalls, wireless infrastructure, software applications, servers, etc.
Designs, configures, monitors and optimizes system hardware for optimal uptime and reliability.
Analyzes systems statistics and guides the implementation of performance enhancements.
Maintains database reports on performance statistics, user issues, projects, network design and configuration, and inventory of available systems.
Provides high-level help desk technical support to resolve internal and external issues.
Tracks help desk tickets, change management, and other it projects using the help desk ticketing system.
Manages and maintains the company wan and lan, including assistance to the telecom team as needed.
Maintains and updates network, application and system documentation in a location available to management and development and systems staff.
Supports the company change control process for all proposed configuration changes, by reviewing existing and proposed configurations, and performing risk analysis to determine the overall impact of the change on the enterprise network.
Performs other duties as assigned.
Education, experience and skills required:
Bachelor’s degree in information systems, computer science or related field, or equivalent experience.
At least five years of experience in the following areas:
Vpn tunnel protocols (ssl, ipsec, dmvpn, advpn).
Routing protocols (bgp, ospf).
Router, switch, ap, and firewall administration.
Network operating systems like (junos, cisco, dell, fortinet).
Packet capturing applications.
Physical datacenter infrastructure
Ability to pass a federal background check and obtain a suitability determination.
UsCitizenship required.
Must live in the us 3 of the last 5 years (military and study abroad accepted).
Ability to pass a federal background check and obtain a suitability determination.
Advanced knowledge of layer 2 and 3 networking
Advanced knowledge of dns systems and the ability to manage both external and internal dns.
Strong knowledge of unix/linux os within an enterprise environment.
Strong knowledge of windows server os within an enterprise environment server os.
Advanced knowledge of networking systems and heterogeneous routing hardware.
Advanced knowledge of tcp/ip, security, and client server technologies.
Working knowledge of log monitoring and siem appliances.
Ability to communicate technical issues to all levels of management and diverse internal and external contacts at all levels in comprehensible terms.
Ability to share knowledge and experience and to provide helpful advice to other team members.
Observational skills to validate data obtained via log files and network scanning.
Ability to quickly diagnose and resolve complex hardware and software conflicts and issues in a 24x7 uptime environment.
Ability to provide detailed and summary documentation for various purposes and audiences.
Ability to travel to field offices, both in colorado and in other states.
Current driver’s license and the ability to safely operate a motor vehicle required for travel.
Ability to work with computers and the necessary software typically used by the department.
Working conditions: encountered on a regular basis as part of the work this job performs.
Requires some work in an environmentally controlled rooms with cold temperatures and moderate noise.
Provides on-call server support after standard business hours 24 x 7 on a rotating basis.
Required to respond timely for all network or security issues on a 24 x 7 basis.
Ability to use hands to finger, handle or feel, to reach with hands and arms, and to stoop, kneel, crouch or crawl to install and maintain computer networking equipment.
Ability to lift up to 100 pounds to move servers in and out of computer racks
Benefits
Three (3) weeks paid time off
Eleven (11) paid holidays
Medical, dental, and vision coverage
Term life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement
Pet insurance
Various discount programs
