Job details
Job type full-time
Full job description
Join a team of more than 25,000 team members, comprised of our home office and over 215 clubs and 3 distribution centers in 17 statesWe’re committed to delivering value and convenience to our members, helping them save every day on everything they need for their family and homeBj’s wholesale club offers a collaborative, team-oriented environment where all team members can learn, grow and excel.
The regional asset protection manager (rapm) oversees asset protection, security, theft, fraud, investigations, and related procedures within the fieldThe rapm supports and continuously interacts with club management to analyze shrink, identify profitability gaps and address issues related to protecting company assetsThe rapm partners with club management, as well as business owners throughout the field and home office, to identify opportunities to protect assets, reduce shrink, maintain a safe working environment, streamline processes, and recommend potential solutionsRemain current in all asset protection-related technical skills, including cctv, alarms, pos analytics, investigations, and case management.
Work with club management to maintain the security of our buildings, including cameras, alarms, and security details.
Investigate internal and external theft, fraud, and organized retail crime cases; communicate results of the investigations; provide recommendations for prosecution and terminations based upon facts of each case; perform in-person interviews of internal theft/fraud as requested by the director field asset protection and close out cases thoroughly and timely.
Collaborate with their clubs, peers, and director on developing shrink strategies, assessing high risk areas, addressing team member incidents, and maintaining a safe environment for team members and members.
Coach and support club management by meeting regularly to reinforce priorities, talk through trends, conduct investigations, and brainstorm ways to effectively protect company assets.
Develop partnerships with all field support teams, including operations, human resources, safety and facilities to support the clubs, create awareness and provide support.
Provide guidance to club team members by assisting in training and monitoring of sap; shrink reporting and analysis; merchandise tracking; reverse logistics; and physical inventory processes.
Analyze sap data and work with club team members to pinpoint the root cause of operational issues and provide recommendations to address deficiencies and gaps in execution.
Play a leadership role when critical incidents and workplace violence situations occur, including gathering data, performing interviews, and following up on preventative measures.
Support various company initiatives and strategic priorities by providing guidance based on industry best practices as they apply to asset protection.
Requirements
Bachelor’s degree, preferably in loss prevention, criminal justice or business management.
5+ years of multi-unit loss prevention/asset protection experience in retail
Formal training and certifications with interview and interrogation requiredCertified forensic interviewer (cfi designation) preferred.
Prior experience conducting critical interviews by phone (or video conferencing).
Track record of success with the investigative process from start to finish.
Knowledge of applicable federal, state, and local regulations and industry best practices related to criminal charges and their applicability to internal and external cases.
In-depth understanding of retail profitability, as well as the ability to analyze data, identify trends and provide recommendations to reduce shrink rates.
Strong verbal and written communication skills, attention to detail and excellent interpersonal skills.
Detailed oriented and able to coordinate multiple priorities in a fast-paced dynamic environment.
Ability to work independently and in a team setting.
Overnight travel required, up to 75%.
This position requires daily in-club visits in assigned area.
