Information about this position
Remote position
Monday - friday
Company and job overview
Bjc healthcare is one of the largest nonprofit health care organizations in the united states, delivering services to residents primarily in the greater stLouis, southern illinois and southeast missouri regionsWith net revenues of $5.5 billion and more than 30,000 employees, bjc serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locationsServices include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
Bjc is the largest provider of charity care, unreimbursed care and community benefits in the state of missouriBjc and its hospitals and health service organizations provide $785.9 million annually in community benefitThat includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to payIn addition, bjc provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
Bjc’s patients have access to the latest advances in medical science and technology through a formal affiliation between barnes-jewish hospital and stLouis children’s hospital with the renowned washington university school of medicine, which consistently ranks among the top medical schools in the country.
Role purpose responsible for acting as the first point of contact for all employees to the human resources teamThe hr administrator handles and provides support for various hr employee programs within the organizationThey must be competent in communication, relationship management and assisting the diverse workforceResponsible for supporting the employees by responding to basic human resources policy, payroll, benefits, leaves and other questions they may haveThis role assists the employees with navigating the organizations erp self-service tool validating the integrity of the data and processes high volumes of job transactions in the erp system and other vendor systemsPerforms exemplary customer service and assistance to managers and hr business partners.
Responsibilities
Explains policies and practices related to pay, benefits and human resource programsManages inquiries, requests and simple cases from department manager and hr business partners to closure and appropriately escalates complex casesAssists with updating the i9 systemOrganizes and maintains records inside and outside of current systems.
Assist employees with health, dental, life, tuition and other related benefit questionsAssists employee service center specialist with updating the tuition system with grades and other pertinent information to get an employee reimbursed in a timely mannerAssists with verifications of employment as needed.
Works directly with payroll, benefits consultants, hso colleagues, legal department and other departments to ensure that subpoenas are completed and submitted in a timely mannerWorks with benefits consultants and other departments on special projects as neededUpdates personal data changes of an employee in the erp system to ensure that all systems outside of hr are updated.
Responsible for answering and logging all calls and emails into the service now system to ensure that employees are receiving a consistent and timely responseDirects callers to the appropriate area to assist with their questions/concernsProvides solutions to questions that an employee, retiree, former employee, manager or hr business partner may have.
Answers questions related to fml and interacts with the leave specialist on handling of any questions that the employee, manager or hrbp may have regarding a leaves case.
Performs other responsibilities as assigned.
Minimum requirements
High school diploma or ged
2-5 years
Preferred qualifications
Preferred requirements
5-10 years
Benefits statement note: not all benefits apply to all openings
Comprehensive medical, dental, life insurance, and disability plan options
Pension plan*/403(b) plan
401(k) plan
Tuition assistance
Health care and dependent care reimbursement accounts
On-site fitness center (depending on location)
Paid time off program for vacation, holiday and sick time
Pension does not apply to memorial hospital, memorial hospital east, alton memorial or parkland health center
Legal statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this positionIt is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal opportunity employer
