Job details
Job type full-time
Full job description
Primary city/state:
Phoenix, arizona
Department name:
It prim data center-corp
Work shift:
Day
Job category:
Information technology
Health care is constantly changing, and at banner health, we are at the front of that changeWe are leading health care to make the experience the best it can beWe want to change the lives of those in our care – and the people who choose to take on this challengeIf changing health care for the better sounds like something you want to be part of, we want to hear from you.
Banner healthcare is looking for an energetic, outcome driven technical team member to fill a vacancy in our enterprise system management teamThis position primarily supports systems monitoring tools for data and telephonyEnsuring that system owners receive alerts, working with system owners to develop automation is the primary responsibility of this position.
In this role as an it systems engineer you will be responsible for ensuring that system monitoring tools are working at optimal performanceIn this role you will work closely with many it groups troubleshooting issues and for understanding the monitored systems in order to ensure that automation is in place as appropriateOften there is a very tight turnaround time requested by other teamsIn this role you will have to stay organized and on scheduleThis is a very analytical role and attention to deal is keyThis position will be responsible for identifying opportunities within infrastructure systems for improvement to the systems and implementation of automation .can be high-stress at timesThis role requires you to be self-motivated since many projects and tasks are self-guidedAlso having a good sense of humor/easy-going nature in order to provide excellent customer serviceThe typical schedule for this role is monday-friday 8a-5p with limited schedule flexibilityThis position is a remote work positionBanner it was awarded insider pro and computerworld`s 100 best places to work in it for 2020!
This can be a remote position if you live in the following states only: ar, az, ca, co, fl, ia, mo, nd, ne, nv, tx, ut, wa, wi & wy
Your pay and benefits (total rewards) are important components of your journey at banner healthBanner health offers a variety of benefit plans to help you and your familyWe provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.
Within banner health corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leaderWe offer stimulating and rewarding careers in a wide array of disciplinesWhether your background is in human resources, finance, information technology, legal, managed care programs or public relations, you`ll find many options for contributing to our award-winning patient care.
Position summary
This position demonstrates technical knowledge of infrastructure and communications processes and supports system defined objectives relative to the company’s business and healthcare requirementsInteracts as part of a team and is able to plan, design, implement and support some company information technology infrastructure, networks, hardware and applications.
Core functions
1Provides technical support to maintain, monitor and troubleshoot technical systems that are associated with providing critical patient care.
2Participates in scheduled projects that require interaction between various customer and department and hardware/software vendorsProvides input to project plans, work schedules and critical timelines.
3Works effectively as a team member of the department or project groupsDemonstrates teamwork by participating and performing tasks as defined by the team.
4Produces technical input for designs to complex processes for presentation to senior members of the team.
5Interacts with the customer, from a variety of departments, to research and develop solutions to support issues resulting in a positive experience for the customer.
6Provides technical information regarding current and future industry concepts, hardware, and software.
7This position has responsibility for selected infrastructure applications or systemsWork is performed in a fast paced multi-tasked environment where there may be conflicting priorities or tight deadlinesThe incumbent has minor level decision-making authority for projects, coding, and applications and works at peer levelThe incumbent participates in meetings, presentations, visioning sessions, planning sessions, implementation activities, and supports functions system wide.
Minimum qualifications
Must possess an associate/vocational degree in related field or equivalent combination of relevant education, technical, business and healthcare experience.
Requires communication, and presentation skills to engage technical and non-technical audiencesRequires ability to communicate, and interact across facilities and at various levelsAs is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required.
Preferred qualifications
Additional related education and/or experience preferred.