Job details
Job type full-time
Full job description
Primary city/state:
Greeley, colorado
Department name:
Amb billing & follow up
Work shift:
Day
Job category:
Revenue cycle
Primary location salary range:
$16.24/hr - $24.35/hr, based on education & experience
In accordance with colorado’s epewa equal pay transparency rules.
Find your path in health careWe want to change the lives of those in our care – and the people who choose to take on this challengeIf you’re ready to change lives, we want to hear from you.
Bring your excellent customer service skills and billing experience banner health and become a patient financial services representative, working remote full time monday-friday ! if you like work that requires great attention to detail and an ability to critically think through different scenarios, this position may be for you so apply today!
This is a remote opportunityApplicant must reside in arkansas, arizona, california, colorado, florida, iowa, missouri, nebraska, nevada, north dakota, texas, utah, washington, or wyoming in order to be considered.
Within banner health corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leaderWe offer stimulating and rewarding careers in a wide array of disciplinesWhether your background is in human resources, finance, information technology, legal, managed care programs or public relations, you`ll find many options for contributing to our award-winning patient care.
Job description
Position summary
This position coordinates and facilitates patient billing and collection activities in one or more assigned areas of billing, payment posting, collections, payor claims research, and other accounts receivable workWorks as a member of a team to ensure reimbursement for services in a timely and accurate manner.
Core functions
1May be assigned to process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans in an accurate and timely manner, meeting goals in work quality and productivityCoordinates with other staff members and physician office staff as necessary ensure correct processing.
2As assigned, reconciles, balances and pursues account balances and payments, and/or denials, working with payor remits, facility contracts, payor customer service, provider representatives, spreadsheets and the company’s collection/self-pay policies to ensure maximum reimbursement.
3May be assigned to research payments, denials and/or accounts to determine short/over payments, contract discrepancies, incorrect financial classes, internal/external errorsMakes appeals and corrections as necessary.
4Builds strong working relationships with assigned business units, hospital departments or provider officesIdentifies trends in payment issues and communicates with internal and external customers as appropriate to educate and correct problemsProvides assistance and excellent customer service to these internal clients.
5Responds to incoming calls and makes outbound calls as required to resolve billing, payment and accounting issuesProvides assistance and excellent customer service to patients, patient families, providers, and other internal and external customers.
6Works as a member of the patient financial services team to achieve goals in days and dollars of outstanding accountsReduces accounts receivable balances.
7Uses systems to document and to provide statistical data, prepare issues list(s) and to communicate with payors accurately.
8Works independently under general supervision, following defined standards and proceduresReports to a supervisor or mangerUses critical thinking skills to solve problems and reconcile accounts in a timely mannerExternal customers include all hospital patients, patient families and all third party payersInternal customers include facility medical records and patient financial services staff, attorneys, and central services staff members.
Minimum qualifications
High school diploma/ged or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experienceRequires the ability to manage multiple tasks simultaneously with minimal supervision and to work independentlyRequires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Preferred qualifications
Work experience with the company’s systems and processes is preferredPrevious cash collections experience is preferred.
Additional related education and/or experience preferred.
