Job details
Job type full-time
Full job description
Primary city/state:
Mesa, arizona
Department name:
Hims release of informtn-corp
Work shift:
Day
Job category:
Revenue cycle
Your journey with us began the moment you made the choice to seek a career with banner healthWhether you are just beginning your career or your journey has spanned 30 years, banner`s employer commitment is: `we`ll help make a difference in your life and career so you can make a difference in the lives of others.”
Banner is looking for a roi tech that has the ability to multi-task in a paper lite, electronic environment in regard to answering phones and looking up request status in our logging systemAbility to work with high request volumes, stressful situationsCurrent release of information experienceCurrent experience with cerner powerchart, ms4, roi tracking, excel, adobe, nextgen & outlook applicationsAbility to work under pressure of specific deadlines and turn-around-times.
This is a fully day positionTraining will be completed remotely.
Hours are monday through friday: 10:30am - 7pm.
Your pay and benefits (total rewards) are important components of your journey at banner healthBanner health offers a variety of benefit plans to help you and your familyWe provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Within banner health corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leaderWe offer stimulating and rewarding careers in a wide array of disciplinesWhether your background is in human resources, finance, information technology, legal, managed care programs or public relations, you`ll find many options for contributing to our award-winning patient care.
Position summary
This position provides a wide variety of release of information functions for the banner health system (hospitals, clinics, urgent care facilities)Processes a high volume of requests for confidential patient information in accordance with hipaa, federal, state and regulatory guidelines.
Core functions
1Conducts routine high volume continuing care releases of health information in accordance with banner health policy and all state and federal laws.
2Compiles department statistics, generates reports, and facilitates special projects as required including assisting in the development of targets and action plans to achieve department goalsAll roi staff must meet the minimum productivity standards.
3Performs review of requests and logs into electronic health record tool for accounting of disclosure in accordance with banner health policy, all state and federal laws.
4Renames all incoming high volume faxes in accordance to established release of information naming standards.
5Provide customer service and assistance related to release of information departmental functions to requesters, patients, vendors, providers, ancillary staff, and other departments.
6Performs the document imaging function as required for scanning paper storage records in the specified turnaround timeAssures documents are of good quality and are legible to read.
7Performs distribution of records to requester by faxing, emailing, cd, or paper in a specified turnaround time.
8Perform a variety of other release of information functions including assistance with answering telephones, returning calls to requesters, and other duties as assigned by release of information leadership.
9Works under regular supervision using defined processesConducts problem solving using a learned expertise in regulations and release of information guidelinesHas assigned responsibility within a departmentInternal customers are physicians, office staff, vendors, nursing and ancillary staffExternal customers are attorney, insurance payers, and patientsPays close attention to detail when performing release of information functions.
Minimum qualifications
Requires the knowledge of health information practices and principles as normally demonstrated through completion of one or more years of post-high school education in medical records and information systems or high school diploma/ged or equivalent working knowledge and one or more years of experience working with medical records and/or health information management provider office.
Requires the ability to communicate effectively in oral and written formats; requires ability to inspect, read, and analyze written materialMust be able to perform and work on multiple tasks in a high volume environment and organize and prioritize workRequires good judgment, initiative and problem-solving abilities, along with effective teamwork skills.
Requires strong technical skills in the use of windows software applications, specialized equipment and multiple databasesMust have strong organizational skills, good customer service and interpersonal skillsIs knowledgeable and proficient in accessing and utilizing all applicable ehr systems as well as multiple ehr applications utilized by the release of information department.
Preferred qualifications
Current enrollment in the registered health information technician (rhit) or registered health information administrator (rhia) programA background in the use of medical terminology for the assigned area is preferredAdditional related education and/or release of information experience preferred.
Additional related education and/or experience preferred.
