Assistant fraud strategy manager
Northampton
As a barclays assistant fraud strategy manager your role will be to provide/support the fraud management strategy teamYou will be responsible for delivering team’s objectives aligned to loss reduction, customer experience and delivery of new fraud and scam strategies to detect and prevent fraud, and maximise recovery of funds.
Barclays is one of the world`s largest and most respected financial institutions, with 329 years of success, quality and innovation behind usWe offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
This opportunity is location flexibleWe will consider requests for locating the role at an alternative barclays’ key uk office from that advertised.
For this opportunity, we will consider requests for locating the role at an alternative barclays’ key uk office from that advertised.
What will you be doing?
• assisting in developing and delivering initiatives to achieve the overall fraud and scam loss targets working with stakeholders
Supporting fraud strategy managers in driving prevention and detection strategies to achieve significant reduction in losses
Assisting in managing fraud services (systems and controls) to deliver appropriate strategies
Providing input on losses, trends and change on behalf of relevant fraud strategy portfolios into appropriate forum’s, operational risk assessments and control reviews;
Assisting in the production of high quality mi packs showing loss trends and mos which are issued by the team
Conducting system, process and control reviews, engaging applicable stakeholders where required, and supporting fraud strategy team in delivery of recommendations
Liaising with operational areas in relation to fraud-related slas, ensuring performance targets are met and issues resolved at speed
Working closely fraud operations to ensure systems and processes are optimal and in line with changes in fraud and scam trends
What we’re looking for:
• knowledge of the fraud types and trends to aide root cause reviews and case sampling
Ability to absorb large quantities of data – primarily from a root cause investigation or from internal data & mi, and be able to understand the key items in that data
Knowledge of barclays uk customer base dynamics
Good analytical and sas data mining skills in order to access the barclays data warehouse to build and extract meaningful mi on fraud losses and trends
Skills that will help you in the role:
• understand impact of policy changes on large customer base in order to assess the level of complexity for company, colleagues and customers
Experience within fraud risk and compliance environment
Knowledge of 1st/2nd/3rd line of defence structure and corporate governance
Knowledge of financial crime and fraud trends and issues
Where will you be working?
Northampton was the birthplace of barclaycard in 1966 and we`ve been based in pavilion drive since the building opened in 1997This state-of-the art energy efficient building holds up to 2,500 staffThe office location is perfect for travel from the midlands and london alike as we are based just off the a45, it is easily accessible by both car and bus routes.
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