Job details
Job type full-time
Full job description
Bearcom is the largest value-added distributor of wireless, voice, data and video solutions that boost operating efficiency and increase safetyThe company is currently in a high-growth phase and building a team of people who share core values of positivity, exceptional work ethic and a commitment to working hard in order to get the job doneThrough partnerships with motorola, jvc kenwood, avigilon, and the like, bearcom services the mission-critical communications needs of its sophisticated customer baseWith nearly forty years in the industry and a reputation for technical expertise and the ability to offer customized solutions, bearcom delivers a variety of communication applications across a diverse mix of over 40 end markets in the us and canadaBearcom`s ability to create tailored solutions for its extensive base of over 20,000 active customers allows them to enjoy relationships with the fortune 100 to small municipalitiesBearcom’s headquarters and distribution center are in dallas, tx and the company is currently partnered with the industry renowned private equity sponsor bertram funds out of san mateo, california.
As a live event manager - radios, you will be responsible for technical leadership of the two-way radio deployment at live eventsYou will work closely with rental national account managers (rnams), project managers and customersYou will run an event from deployment of the equipment to the return of equipmentThe lem will work closely with the project managers & rnams to build the statement of work (sow)Once the sow is approved by the customer, it is the responsibility of the live event manager to execute to installation plan and provide technical support for radio during the event.
Responsibilities
Deploy temporary radio systems at large live event venues.
Set up and troubleshoot rf systems.
Make decisions in real time addressing technical radio issues and customer needs.
Program and manage radio fleet
Maintain a clean and organized event trailer or designated office space at all times during event.
Inventory control of radios, including distribution/return and documenting lost inventory.
Deescalate customer conflicts if, and when they arise.
Multi-task and work under specific time constraints.
Drive event truck and trailer to and from events.
Manage bearcom inventory and assets used to support customer events.
Post event reporting to bearcom account manager after each event - inventory used, not returned, outline of event issues and resolutions.
Help with other projects as needed.
3+ years of experience working in the live event industryExperience working music festivals or professional sports is preferred but not required.
Technical acumen in the area of rf (radio frequency) or video surveillance is preferred, but not required.
Must be able to drive a 5th wheel truck and trailer to and from events, and park trailer in narrow spaces at customer venues.
Must be able to lift up to 60 lbsAnd work at events for up to 12 hours per day.
Must have a goal-achieving and over-performing mindset dedicated to excellence.
Must be a team player and self-starter who takes complete ownership for their results and thrives in a fast-paced business.
Must be able to cultivate strong internal and external relationships by being an active listener who gives full attention to both internal and external customers.
Must be resourceful in developing successful solutions to complicated problems.
Must be able to learn new products and services.
Must have strong organizational, time management and prioritization skills.
Must be able to remain professional at all times while on customer site.
Must be able to travel extensively in the u.s.
Must be able to pass a dot medical exam.
Ability to provide proof of vaccination against covid-19 virus, unless a medical or religious exemption applies.
Drug screenings and background checks are part of the hiring process, which may include a motor vehicle record check.
Bearcom offers competitive compensation to all of its employees as well as comprehensive benefits which include: medical, dental, vision, 401k, paid-time-off, holiday pay and much more.
Bearcom is proud to be an equal opportunity workplace free from discrimination and harassmentWe seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by lawAll employment is decided based upon qualifications, merit and business need.
