Belden incIs a multi-billion dollar organization of 10,000 talented people that support the mission-critical network infrastructure and audio visual broadcast needs of many of the world’s best-known brands, placing us at the heart of the global transformation to a truly connected worldOur solutions can be found in many of your favorite places: concerts, sporting events, theme parks, and universities, just to name a few.
If you’re looking to join a global team of exceptional people, committed to designing, delivering and supporting best-in-class technology solutions in a fast paced, results-oriented and growing company – belden is for youOur people are creative, smart, analytical, and obsessed with being the best, working together to deliver high quality solutions and services to customers across the globe.
Job summary:
The technical project manager will lead key digital transformation projects for belden cx (customer experience) teamThis role requires both detail-oriented project management and technical familiarityThis position will manage key salesforce, cpq, commerce, pardot and pim/mdm projects, including our salesforce org merge projects, cpq, commerce implementation projects, pardot implementation projects working with our implementation vendorsThe digital transformation projectsinclude technical systems, organizational change, establishing standard work and enablement of belden teams to new tech and processesThis role will also lead projects around the full martech ecosystem, working with other system owners and vendors to coordinate dependent reconfigurations and implementationsSuccess in this position requires managing the digital transformation project portfolio to a well-defined scope, schedule and financial targetAttention to detail and ability to anticipate technical dependencies and decisions is key.
Responsibilities:
Manage overall project plans and all phases of delivery including analysis and design, configuration and build, testing/training and deployment in an agile environment
Manage large scale salesforce (service cloud, sales cloud, cpq, commerce), pim/mdm and pardot implementations and data preparation projects for a distributed enterprise with technologies including qualtrics, stibo step, and sitecore website
Serve as project management internal belden lead and primary liaison for implementation partners and internal teams
Deep knowledge and oversight of data readiness and data preparation projects required for the digital transformation
Coordinate involvement with business and system stakeholders in a matrixed organization
Coordinate closely withimplementation vendors to ensure successful project delivery
Manage interactions with the business including gathering requirements, gaining understanding of business stakeholders challenges, and supporting rollouts of new systems and capabilities
Undertake detailed project planning (deliverables and dependencies, success criteria, change control, quality/security standards, risk management) including escalating risks and issues as required
Coordinate preparation of dependent systems and necessary reconfigurations
Manage project resources (associates and partners/contractors) to ensure project steps are in alignment with business objectives and budget
Manage internal product/platform owners on coordinated tasks for pim, marketing automation, sfdc, erp
Maintain all project and change management documentation including business and functional requirements, project plans, communication plans, systems integration detail, testing and qa activities, standard work, process training, etc.
Identify, document, analyze and when required, challenge business processes to ensure project meets business objectives
Detailed and thoughtful work to support project including framework for initial deliverables across an enterprise
Lead uat and partake in uat, track issues, and track resolutions
Field internal team questions to support understanding of new tech systems
Provide process improvement recommendations based on best practices such as optimizing crm tools and data
Required skills and experience
Possesses solid understanding of salesforce crm, cpq, commerce, api, database and system design
Scrum master or agile certification preferred, but not required
Bachelor`s degree required
Qualtrics, pim, and pardot marketing automation experience, preferred
Strong technical project management experience with ability to provide clear communications across it, marketing, and sales teams
Knowledge of theoretical and practical aspects of project management (demonstrated understanding of pm processes, artifacts and tools for agile)
Experience managing pm activities including preparing project status reports, document meeting minutes, tracking approvals, change/stakeholder management, team communications, planning and kpi tracking
Superior verbal and written communication skills with ability to effectively interact with a diverse group of stakeholders (vendors, developers, product owners, business leaders and other subject matter experts)
Effectively able to identify, clarify and communicate vision, goals and objectives for our new website project and how these support belden`s shared strategic objectives
Ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail
Sound judgement - able to effectively/creatively troubleshoot when presented with constraints
Resolves conflicts by demonstrating leadership and appropriate decision-making
Exceptional multi-tasker with ability to work autonomously and own full platform/product leadership
Strong cross-functional collaboration and relationship building skills with ability to achieve results without direct reporting relationships.
Good analytical skills to understand customer databases and data flows within and between systems
Strong work-ethic, can-do attitude and results-driven
Strong business acumen, strategic and analytical skills to drive decisions.
Comfortable working in multinational & time-zone work environment
Strong service orientation towards internal stakeholders & customers
Past success working for a large matrixed business
Solid project management skills
Mature team player who operates with integrity, candor, authenticity and transparency
Comfortable with ambiguity and ability to function well in start-up minded culture
Must be able to work independently and in close collaboration with a variety of stakeholders
At belden, you can build a career in a way no other company can duplicateOur brands allow us to offer dynamic careers across multiple industriesWe’re innovative, fast-paced, results-oriented, and we winWe need talented people to keep winningHere you’ll learn how our belden business system is used to shape strategy, focus execution, align our people, and create value for customers and shareholdersCome join our winning team.
These statements are intended to describe the general nature and level of work involved for this jobIt is not an exhaustive list of all responsibilities, duties and skills required of this job.
This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status.
