Job details
Job type full-time
Full job description
Job posting title
Liveops srProduct manager
Summary
Big fish games is a player-centric game publisher that has been influential to the game development world over the last 20 yearsDistinguished by its value-driven, collaborative, and inclusive culture, big fish continues to innovate the game experience, build community and connections through games, and craft meaningful games played by millions.
Big fish has an extensive portfolio of popular casual games across genres including evermerge, big fish casino, jms, gummy drop, cooking craze, fairway solitaireBig fish is dedicated to delivering amazing experiences for players to connect, compete and discover play, anywhere and on any device.
Big fish is part of aristocrat leisure limited.
Summary and mission
We are looking for a seasoned product manager adept in live operations to join the business performance teamThe live operations product manager will work closely with game teams and play a critical role developing & executing live operations strategyThe qualified candidate will work with a team of product managers, crm managers, and engineers to drive player engagement, monetization, and retention strategiesThey will partner with our business intelligence team to structure & coordinate analyses that improve the impact of liveops campaigns & featuresFinally, they will translate these wins into organizational best practices to help build the center of liveops excellence!
Responsibilities
Develop and execute liveops calendar in coordination with game team to drive business results
Partner with game product lead to define and execute liveops strategy and experimentation roadmap
Partner with game liveops/crm team to build out live ops systems, tools & workflows to enhance our live ops capabilities
Work with business performance, data science, and bi engineering teams to execute central liveops program & strategy
Collaborate with game teams to understand priorities/opportunities to execute and build standard processes around new campaigns, a/b tests, and enhanced segmentation
Maintain an understanding of industry best practices and incorporate into liveops strategy
We are looking to hire the best candidates nationwide and offer flexible remote opportunities.
Qualifications
Has operational experience with any of the following crm/marketing/analytics platforms or similar: leanplum, braze, swrve, firebase, optimizely, optimove
Experience with player segmentation, a/b testing methodology, lifecycle marketing & journey building
Experience working with engineering teams to define telemetry events & user attributes needed for segmentation, analysis, and campaign execution
5+ years’ experience as a product manager or liveops/crm manager in f2p mobile games
Excellent at problem solving
Strong verbal and written communication skills
Collaborative, team player who thrives in cross-discipline teams
Love games
Big fish games is an equal opportunity employerWe bring unique talents together to build something special that’s why we welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
Why aristocrat?
World leader in gaming entertainment
Robust benefits package
Global career opportunities
Our values
All about the player
Talent unleashed
Collective brilliance
Good business good citizen
The us based roles may require registration with the nevada gaming control board (ngcb) and/or other gaming jurisdictions in which we operate.
Location
Usa - remote
Job family
Big fish games
Contract type
Regular
Time type
Full time
Company
Big fish games
