Who is bird
Bird is a global team guided by a shared vision: to make cities more livable through safe, sustainable electric mobilityFrom our first e-scooter ride in 2017 to the thousands of rides taking place every day, our passionate team and award winning custom vehicles have helped riders complete hundreds of millions of carbon-free trips in more than 250 cities around the worldAnd we`re just getting started.
Bird’s legal team is looking for a srClaims associate/manager to organize and support bird’s handling of alleged injury and property damage related insurance claims, auto claims, prospective lawsuits, and injury-related litigationThe claims manager will oversee and manage the life of the claim process, manage claims associates, communicate externally on critical incidents, liaise with the trust & safety team to gather incident details and communicate .
Responsibilities
Manage individual claims from inception to resolution through investigation of internal and external facts, review of medical records and vehicle date, submission to carrier, drafting external correspondence regarding bird`s insurance and legal position, negotiating resolution where appropriate.
Serve as the point of external contact for all critical safety incidents including the most serious of injuries.
Liaison with legal team and insurance carriers regarding claim data, trends and claims handling.
Evaluate elevated t&s tickets to determine best course of action w/r/t claim submission or other response.
Requirements
Experience with products liability and personal injury litigation
Good understanding of injury claim insurance process including submission, liability determination, resolution, etc.
Superior communication skills
Collegial personality to interact with multiple departments and outside personnel
Capacity to represent bird in respectful and articulate manner
Highly detail oriented, organized and organizationally agile individual
Proficient using microsoft office suite, google docs
Ability to work independently with minimal direction on multiple tasks
Ability to work overtime if necessary
Culture at bird
We`re an ambitious, smart and open-minded team that is passionate about our missionEach day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.
Perks up
We want people to succeed at bird, so we give our teams plenty of time off to relax and rechargeWe also offer a generous employer-paid healthcare package, childcare support, pre-tax spending accounts, mental health resources, a work from home stipend, a wellness stipend, and a whole host of other out of the box benefits that meet you where you are.
Bird is the world
Bird stands for a culture of inclusionWe celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to workWe have a diverse environment that empowers our team to feel comfortable when they voice their opinionsFor these reasons and more bird is a proud equal employment opportunity employerWe welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.
Sound like a place you’d like to work? sweetLet’s chat.