Job details
Job type full-time number of hires for this role 1
Full job description
The remote ucaas sales engineer (se) is a key contributor to black box network services’ enterprise solution engineering practiceThe se will need to leverage a healthy balance of technical and sales skills in a very dynamic and fast pace environmentThe se is an integral part of both the strategic sales process and ensuring post sale solution adoptionLeveraging (company) innovative solution portfolio, the primary objective is providing technical thought leadership for our largest and most complex unified communication and collaboration opportunitiesThe primary customer interaction for this role is with c-level executives, technology management and line of business ownersAvaya, ring central or cisco technologies preferred.
Websites: www.bboxservices.com
Remote for the right candidate
Preferred locations: dallas, raleigh, pittsburgh, atlanta, phoenix or any southwest location.
Responsibilities
As a sales engineer (se), you will be the lead technical evangelist responsible for defining customer requirements and designing solutions that fit from our portfolio of software and services.
Partner with account executives to develop strong relationships and opportunities with clients.
Participate in line of business discovery to determine areas where business and financial performance could be realized through technology.
Design appropriate solutions that achieve business performance objectives by leveraging the (company) portfolio of software and services.
Present technical solutions within (company) market leading portfolio of software applications and services to clients and partners.
Lead solution demonstrations and proof of concepts activities.
Work in conjunction with our bid and proposal team to ensure timely and accurate client proposals.
Actively assist account executives in closing opportunities.
Lead webinars and thought leadership sessions to promote our solutions and drive customer adoption and references.
The se should be competent in handling constant change and leading change with respect to (company) resources, our channel partners and our customersAs a se, you will be placed at the center of activities, entailing a high level of interaction with customers and internal organizations (product management, development, service and sales teams).
Sales engineers are proven thought leaders with strong background in unified communications and collaboration designWith (company) “open” architecture strategy, seamless interoperability in software based, multi-vendor environments is commonTherefore a thorough understanding of industry solutions is required.
Sales engineers must have experience in presenting to diverse audiences and possess excellent written and oral communications skills with the ability to effectively correspond with all levels of a client organization in the technical, operational and executive suites.
Sales engineers must have experience in architecting complex solutions; which may include network infrastructure, security, voice infrastructure, unified messaging, unified communications, video conferencing and contact centersExperience with design of virtualized deployments of such solutions is also required.
Sales engineers have design ownership of key strategic opportunities and are responsible for coordinating resources involved to ensure technical deliverables are properly completed and submitted in a timely manner and that expectations are realistic and achievableTherefore, strong leadership and project management skills are required.
Technical skills: technical solution engineers must be strong technology generalists who can speak with authority on a broad range of uc and technology topicsThey must have a strong working knowledge in the following technology areas and be a bona fide subject matter expert in at least (5) of the following disciplines:
Network infrastructure
Ip telephony (sip)
Enterprise mobility
Next generation contact centers
Unified messaging
Unified communications architecture
Software as a service (saas)
Cloud computing
Data center technology
Virtualization solutions
Ip video solutions
Security
Network security
Identity, security, and access management
Secure real-time communications
Information security and compliance
Microsoft infrastructure
Ip quality of service
Legacy telephony
Network and systems management
Consultative selling:
Prior technical sales required.
Outstanding oral and written communication skills
Consultative sales discipline
Building and managing relationships
Comfortable in presenting to audiences
Ability to overcome barriers and objections
Qualifications
Education - bachelor`s degree in engineering/computer science or equivalent
Certifications - industry technical certifications are highly desired
Experience with ucaas and migration experience from on premise to cloud.
Avaya, ring central or cisco technologies preferred.
Minimum 5 years of experience in software sales engineering
Ability to accommodate travel between 10-25%
What`s in it for you?
Joining black box means you’ll have the opportunity to work on exciting, highly visible projects with our customersYou’ll get to know large and small organizations across the world and work to deliver best in class it solutionsYou’ll be rewarded with a variety of experiences, development opportunities and exposure to some of the world`s most admired companiesIn addition to these rewarding experiences, you’ll have access to our comprehensive total rewards programOur program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.
About black box
Black box® is the trusted global solutions integrator and digital technology partnerWith nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and it infrastructure and networksTechnologies include 5g/ongo, connected buildings, digital workplace, multisite deployments, data centers, and iot.
We also design and manufacture award-winning products for pro av, kvm, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe securityWe deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growingBlack box is a wholly-owned subsidiary of agc networks.
Black box is an equal opportunity employerBlack box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Job type: full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
