Job details
Job type full-time
Full job description
Black knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycleOur deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goalsBlack knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
Job family description
Serves as a senior contributor with expertise in los setup and configurations and responsible for formulating systems scope and objectives relative to a client organization`s business plan and industry requirementsActs independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the empower applicationProvides technical consulting on complex projects.
General duties & responsibilities
Works individually or within a team on technology business consulting projects to meet specific client requirements.
Serves as liaison between end-users and the information technology organization consultants during it and technology consulting projects.
Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications.
Defines product scope, objectives and requirementsDefines specifications and data models for product development and testing.
Creates detailed specifications from which programs will be written.
Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etcAlso analyzes system impacts to other systems and proceduresProvides recommendations on best practices and changes in technology accordingly.
Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex business process problems related to computer equipment capacity and limitations, operating time, and form of desired results.
Assists client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained.
Conducts a variety of tests such as system, integration, readiness, and acceptance testsConducts tests using client data to be certain client needs will be met.
Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
Consults directly with the client and may travel to the client site.
Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projectsMay mentor, guide, advise and/or check the work of less experienced technology business consultants.
May play a key role in the training of client and technical support personnel on enhancements, new systems or procedures.
Assists with delivering training either one-on-one as knowledge transfer or in a classroom setting, depending on the number in the audience and client preference.
Performs other related duties as required.
Educational guidelines
A bachelor`s degree or the equivalent combination of education, training, or work experience.
Additional experience requirements
Los experience is highly preferred (empower)
Los configuration experience
Los admin/set-up experience
Mortgage origination knowledge
Client facing/prior consulting experience is desired
Ability to travel up to 25%
General knowledge, skills & abilities
Familiarity with black knight products and services (empower)
In-depth knowledge of mortgage industry and associated regulatory and compliance requirements
Knowledge of the tools, techniques and principles used in los configurations
Proficiency in quality management methods, tools and technologies
Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Willingly shares relevant knowledge and expertise to other resources
Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills • ability to persuade and influence others on the best approach to take
Project management skills, including the ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Is resourceful and proactive in gathering information and sharing ideas
Technology business consultant iii
Advanced professional roleHighly skilled with extensive proficiencyDevelops large and/or complex solutions that require analysis and researchWorks on multiple projects as a project leader or frequently as the subject matter expertWorks on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segmentsCoaches and mentors more junior technology business consultantsWorks under minimal supervision on complex projectsWide latitude for independent judgmentTypically requires five or more years of demonstrated business analysis/consulting experience at a senior level or higher, demonstrated expert-level technical capabilities, a minimum of five years of mortgage and home equity services consulting or management experience, and at least one project as the technology consulting lead on a `large` project (i.e., a project with duration of more than 6,000 hours or spanning more than 4 months).
Although target pay range may vary by work location, a representative pay range for colorado residents is: $80,000 - $110,000Eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase planEligible to participate in the discretionary annual performance bonus
Black knight is an equal opportunity/affirmative action employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family statusOur employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighterBlack knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Location:
Remote
Time type:
Full time
