Job details
Job type full-time
Full job description
Black knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycleOur deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goalsBlack knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
Job family description
Serves as a senior contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization`s business plan and industry requirementsActs independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systemsProvides technical consulting on complex projects.
General duties & responsibilities
Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
Prior mortgage or home equity servicing experience highly preferred
Experience with msp required
Experience with jcl and/or mainframe technology a plus
Familiarity with black knight products and services
In-depth knowledge of mortgage-and home-equity services industry and associated regulatory and compliance requirements
Knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Willingly shares relevant knowledge and expertise to other resources
Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
Ability to persuade and influence others on the best approach to take
Project management skills, including the ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Is resourceful and proactive in gathering information and sharing ideas
Educational guidelines
A bachelor`s degree or the equivalent combination of education, training, or work experience.
Additional experience requirements
Prior mortgage or home equity servicing experience highly preferred
Functional knowledge in the following area(s) may be required:
Customer service
Default
Escrow
Special loans
Investor
Year end
Cash
General knowledge, skills & abilities
Familiarity with black knight products and services
In-depth knowledge of mortgage-and home-equity services industry and associated regulatory and compliance requirements
Knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology
Proficiency in business modeling and requirements definition disciplines
Proficiency in quality management methods, tools and technologies
Awareness of system-development protocol
Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Willingly shares relevant knowledge and expertise to other resources
Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills • ability to persuade and influence others on the best approach to take
Project management skills, including the ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Is resourceful and proactive in gathering information and sharing ideas
Technology business consultant iii
Advanced professional roleHighly skilled with extensive proficiencyDevelops large and/or complex solutions that require analysis and researchWorks on multiple projects as a project leader or frequently as the subject matter expertWorks on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segmentsCoaches and mentors more junior technology business consultantsWorks under minimal supervision on complex projectsWide latitude for independent judgmentTypically requires five or more years of demonstrated business analysis/consulting experience at a senior level or higher, demonstrated expert-level technical capabilities, a minimum of five years of mortgage and home equity services consulting or management experience, and at least one project as the technology consulting lead on a `large` project (i.e., a project with duration of more than 6,000 hours or spanning more than 4 months).
Black knight is an equal opportunity/affirmative action employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family statusOur employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighterBlack knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Location:
Jacksonville, fl
Time type:
Full time
