Job details
Job type full-time
Full job description
Black knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycleOur deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goalsBlack knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
Job family description
Serves as a team contributor with expertise in technical configurations and responsible for maintaining the configurations for black knight`s los, empower and the interfaces that interact with empowerActs independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems.
General duties & responsibilities
Gathers requirements from technical business consultants, clients and product development teams to configure base line functionality for empower
Serves as liaison between end-users and the information technology organization consultants during it and technology consulting projects.
Expertly researches and documents needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications.
Defines product scope, objectives and requirementsDefines specifications and data models for product development and testing.
Creates detailed specifications from which programs will be written.
Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex business process problems related to computer equipment capacity and limitations, operating time, and form of desired results.
Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projectsMay mentor, guide, advise and/or check the work of less experienced technology business consultants.
Performs other related duties as required.
Educational guidelines
A bachelor`s degree or the equivalent combination of education, training, or work experience.
Additional experience requirements
Understanding and experience working with apis is a plus
Empower experience required
Empower configuration experience desired
Configuration experience required
Understanding the interfaces that work within empower is a plus
Fees knowledge would be helpful
General knowledge, skills & abilities
Familiarity with black knight products and services
Mortgage industry experience and knowledge of the mortgage origination process
Knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology
Proficiency in business modeling and requirements definition disciplines
Proficiency in quality management methods, tools and technologies
Awareness of system-development protocol
Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Willingly shares relevant knowledge and expertise to other resources
Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
Project management skills, including the ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Is resourceful and proactive in gathering information and sharing ideas
Technology business consultant iii
Advanced professional roleHighly skilled with extensive proficiencyDevelops large and/or complex solutions that require analysis and researchWorks on multiple projects as a project leader or frequently as the subject matter expertWorks on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segmentsCoaches and mentors more junior technology business consultantsWorks under minimal supervision on complex projectsWide latitude for independent judgmentTypically requires five or more years of demonstrated business analysis/consulting experience at a senior level or higher, demonstrated expert-level technical capabilities, a minimum of five years of mortgage and home equity services consulting or management experience, and at least one project as the technology consulting lead on a `large` project (i.e., a project with duration of more than 6,000 hours or spanning more than 4 months).
Black knight is an equal opportunity/affirmative action employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family statusOur employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighterBlack knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Location:
Jacksonville, fl
Time type:
Full time
