Job details
Job type full-time
Full job description
Job summary
Blackline’s marketing traffic management specialist is responsible for managing the flow of production requests to ensure project tasks are trafficked out as quickly and efficiently as possible, focusing on due date and ownership assignment so that at marketing campaigns are completed on time for in-market, go-live executionThey monitor resource capacity to support production deliverables within the timeframe requestedThey work closely with global marketing and shared services teams to ensure that incoming project requests meet requirements before proceeding into productionThey will work with requestors to adjust/update project templates as needed to accommodate custom campaign needs and are empowered to push/pull project tasks based on delays or changes along the production cycle.
Roles and responsibility (list in order of importance)
Intake review trafficking - review, reject, approve and traffic out project request forms submitted by marketing
Resource capacity - ensure resource capacity is available to support project load against deadlines
Project prioritization/conflict management - modifies requests with project requestor and shared services based on changes in delivery, shifts in priority, delays in productionBe very solutions oriented in resolving project hurdles and when necessary, escalate scheduling conflicts.
Regional support – apac – in addition to traffic, the specialist will be aligned to our apac teamThey will attend weekly production calls and be on hand to answer questions/provide support for project updatesThis role is required to work until 7 pm pacific time monday – wednesday to provide additional overlap to apac time zones.
Required qualifications
Years of experience in related field: 1-2 year’s experience in traffic management in an agency or in-house environment preferred
Education: bachelor’s degree
Technical/specialized knowledge, skills, and abilities:
Strong project management skills – pmp certified a plus
High attention to detail
Strong soft skills - communication skills to manage up and down, facilitate conflict/trade off discussions to resolution
Ability to work in high stress/fast paced environment
Ability to work non-standard work hours – early mornings, late hours
Preferred qualifications
Experience in wrike, hive, jira, asana or other project management platform preferred
Experience in a high-volume b2b marketing environment preferred
Highly organized with excellent communication skills
Ability to lead/moderate meetings
Strong communication skills to lead meetings and drive to consensus
Stress environments
Pmp certified a plus
Working conditions
Work from home/remote option, with ability to work at hq in woodland hills preferred in non-covid times.
