Job details
Job type full-time
Full job description
Ready to help us transform healthcare? bring your true colors to blue.
This position is providing infrastructure technical skills required to manage critical enterprise applications including o365/email, teams, vmware and standard windows administrationProvide expertise for design and support of enterprise infrastructure systems.
Blue cross blue shield of massachusetts is looking for an experienced systems engineer/ administrator with expertise providing administration and architecture support for microsoft o365 and teams, vmware and windowsKey skills include windows system administration, microsoft o365, vmware and powershell scriptingOffice location is flexible and could include boston, hingham and/or your home office in massachusetts.
As a systems engineer you will provide expertise for design, architecture, and support of our enterprise email and collaboration applications running in both the blue cross blue shield of ma on premise and microsoft o365 environmentsAdditionally, you will provide senior level support for our vmware environmentThis position includes responsibility for system availability, administration, operational processes, patching, maintaining technical currency, vendor management, capacity management, and best practices across the enterprise.
Responsibilities will include:
System administrationPerform operational support including security management, scheduling, error recovery, patching, upgrading, monitoring, change and incident managementWork closely with architects, developers, business analysts and project managers.
Planning and designing application, including installation and upgrades, structure, documentation, 24x7
Operational support, process maintenance and security/data protection.
Provide guidance in the development of infrastructure requirements with business, architecture group, and
Solution teams.
Ensure the seamless integration and synchronization of business applications, security, and infrastructure
Technologies.
Lead the introduction of new/incoming technology projects into production
Production support, design, planning, implementation, functional testing, troubleshooting, and protection of
Bcbsma corporate assetsInvolves proactive monitoring of equipment and systems to support both existing and
New applications.
Monitoring, maintaining and performance tuning applications.
Building and maintaining simple to complex application environments on windows platforms
Proactively monitoring and fine-tuning applications using tools and scripting
Implementing and maintaining backup processes, performing restore activities, working with storage team,
And implementing and maintaining appropriate backup retentions.
Documenting the technical phases of the application including installation/configuration, environment
Variables, scheduled jobs, important file systems, maintenance history and upgrades
Performing root cause analysis and resolution for all production issues.
Education and experience
Bachelor’s degree in computer science, electronic engineering, or a related field (or its equivalent)
Requires 5-10 years of related administration experience with o365, ms exchange, windows system administration, vmware, active directory federated services(adfs) and powershell scripting.
Must be able to analyze raw results, determine/resolve bottlenecks, and create meaningful documentation
Of testing scenarios and results
Troubleshooting experience pertaining to system, o365, security, and application issues.
Experience with medium to large sized technical projects, with demonstrated oral and written ability to
Communicate with team members and technical leads, including experienced technical architectsMust be an
Approachable team member with a strong desire to improve the operational efficiency of our organization.
Willingness to work beyond core business hours to minimize business interruption during
Planned or unplanned system modifications, including on-call responsibilities.
Possess strong analytical and systematic data driven troubleshooting skills.
Ability to conceptualize, launch and deliver technology projects on time and within budget, following sdlc
Standards.
Excellent written and verbal communication skills
Influencing/negotiation skills
Interpersonal/relationship management skills.
Minimum education requirements:
High school degree or equivalent required
Location boston time type full time
At blue cross blue shield of massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeingWe provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).
Blue cross blue shield of massachusetts, has a covid-19 vaccination requirement for building entryYour offer of employment is dependent upon either being fully vaccinated for covid-19, or receiving an eworker exemption and/or accommodation based on a disability or sincerely held religious belief, practice, or observance by submitting a request to human resources.
