Job details
Job type full-time
Full job description
All boston mutual employees who interact with our policyholders, our producers, and our bml associates embrace the principles of our brand and service philosophyWe are all brand ambassadorsBoth our words and our behaviors matterWe share a common service philosophy and pride ourselves in living the bml brand promises every day, one interaction at a time.
We do our best to:
Demonstrate a desire to assist
Listen for understanding and respond empathetically
Explain things in a manner that is easy to understand
Be knowledgeable students of our business
Take full ownership to resolve questions and issues
Be professional, polite and courteous
Leave our customers and associates “better than where we found them”
The testing qa lead will be responsible for managing the testing of software and application features as part of a collaborative teamThis role will lead quality review of various applications and will include creating test plans, testing strategy and test cases in partnership with developers, business analysts, project manager and project sponsors to ensure that all system and functional requirements are being met.
The testing qa lead is expected to:
Establish and evolve formal qa processes
Oversee all aspects of quality assurance including; establishing metric, applying industry best practices, and developing new tools and process.
Define and document detailed and well-structured test strategies, plans and test cases for the projects using a framework supporting qa best practices, ensuring alignment with business defined acceptance criteria, understanding the parameters for evaluation.
Function as the main point of contact for all qa aspects of uat testing, validation testing and production release windows
Leading cross team meeting to facilitate planning, scheduling, organization and coordination of all testing requests and resources
Coordinate and plan for any off cycle or non-standard testing requirements
Lead and mentor qa team members
Develop and execute test cases, scripts, plans and procedures
Perform other duties and/or projects as assigned
Education:
Bachelor’s degree is information technology, business management or a related field preferred
Experience:
A minimum of 4 years of experience in quality assurance testing, software development, testing, project management, and/or business analysis is required.
Group benefit insurance industry experience a plus
Knowledge requirements:
Demonstrated effective problem-solving skills
Ability to closely follow standards, processes and protocols
Ability to act as a liaison between the qa and development teams
Ability to lead the testing of custom technology solutions.
Excellent interpersonal skills and the ability to effectively build and extend relationships
Ability to prioritize competing priorities and multi-task a variety of requests simultaneously in a fast paced environment
Strong verbal, written, and active listening skills
Ability to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently
Self-driven, highly organized and very effective time management skills
Boston mutual is an equal opportunity employerBoston mutual is an equal opportunity employer, and does not discriminate on the basis of race, color, age, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, military service, veteran status, family status, pregnancy, or any other characteristic protected by federal or state lawsBoston mutual is a drug-free workplace, and any offer extended will be contingent upon appropriate results of a drug test.
